over 2 years ago - EA_Kent - Direct link

Hi @v1v2v3v4v5

 

Sometimes this can happen if the region on your account is set wrong. Have you checked to make sure your account is set to the correct region? 

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over 2 years ago - EA_Kent - Direct link

@BAZO961 

 

You should be able to see and change the region through the EA Account Management website. 

 

For more info on how you can sign into the Account Management website check out the EA Help website

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