@Billy_Boola @Sharpeyetwitch @survivetheark @NotDollie @Jatheish I mean you'd be surprised how many people don't - and go to twitter for help. Generally speaking, a ticket is your best and fastest way to get eyes on something.
@JonahHughes3 @Sharpeyetwitch @survivetheark @NotDollie @Jatheish How else do people know you are having issues if you don't submit tickets? Tweets? Even if I see them, I'm not the person responsible for taking care of them or routing it to the direct department - the ticket takes care of that
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