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Glorious Ashes of Creation Community,
When we first launched our partnership with MY.GAMES (previously My.Com and Mail.Ru) in 2018, our aim was to provide the best customer and operational support for our European and Russian players. The logistics and operational components surrounding EU/CIS publishing is complex and a significant responsibility. At the time, it made the most sense to partner with an established publisher for these regions. As we have grown as a company and have expanded our capabilities it made sense to reevaluate our strategies and ultimately expand the responsibilities of Intrepid Studios to become a global publisher, leading that initiative with bringing excellent service for our playerbase and community management that focuses on respecting our fans.
We have learned a lot from our partnership with MY.GAMES, and we wish our friends there all the best as we have mutually decided to part ways. Looking ahead, we’re excited to announce that Intrepid Studios will be opening European offices in Amsterdam to help support our publishing operations in the EU/CIS regions. We have recently posted open positions for our new EU offices, and look forward to hiring the best and brightest in true Intrepid fashion.
We know many MY.GAMES players will have questions regarding the future of their Ashes of Creation accounts, and we have answered these in our FAQ which can be found on our website article linked below. If you have any further questions, please feel free to message our Support team, and they will get back to you in a timely manner. The planned transition process is already underway, and both MY.GAMES and Intrepid Studios are committed to ensuring the process is as seamless as possible. More information will be provided in the coming weeks on the migration process.
Thank you so much for your continued support. Our success is owed in no small part to the glorious community of players who have shared their love for Ashes. We know new adventures await us, and we hope you’ll continue to lend your voice in helping us create Ashes of Creation.
More information on this and the FAQ section can be found here
Sincerely,
Steven Sharif
Founder/Creative Director
Intrepid Studios, Inc.
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