Original Post — Direct link
about 3 years ago - /u/CD_PhilT - Direct link

We are investigating reports of issues with the save transfers, as mentioned in this thread please do not delete your PS4 versions before completing the migration process successfully..

about 3 years ago - /u/CD_PhilT - Direct link

Originally posted by Lysadin

You ROCK u/CD_PhilT Give the team a beer for me and tell them they are still doing an awesome job!

Will do:)

about 3 years ago - /u/CD_PhilT - Direct link

Originally posted by LiddleJman

If you delete the Ps5 save first, the ps4 save migration works!

It should just work normally now

about 3 years ago - /u/CD_PhilT - Direct link

Originally posted by jorgesalvador

It would help if the migration process actually worked or was at least warned in advanced that we should look out for it.

It should be working fine now, can you try again please?

about 3 years ago - /u/CD_PhilT - Direct link

Originally posted by thethirst

The save migration works for me now, but every time I try to load in to any gameplay mode the game just crashes on PS5 (in the PS5 version of the game). I was able to walk around in Avengers Initiative as Captain America for a bit, so I waited for all of the trophies to pop, switched to Clint, and then went to the main menu to try the new story mode.

Now, the game crashes whenever I try to load ANY play mode. Avengers Initiative, the new Hawkeye level or anything else. I'm reinstalling the PS4 version since I can't load an old backup save on the PS5 version. Very frustrating, do you know any workarounds?

Reporting it and asking.

about 3 years ago - /u/CD_PhilT - Direct link

Originally posted by jorgesalvador

So, OK I figured it out, but please be aware that the way you have implemented it is definitely NOT the way almost all PS5 users are going to do it, and will find my same issue.

I downloaded the PS5 version and launched it straight away, I didn’t launch the PS4 version to “migrate”, why would I? Then upon realising it didn’t migrate anything, I had to delete the PS5 saves (console and cloud, and after re-enable auto sync for it). Then launch PS4 and trigger migration from there, and then launch PS5 and it worked.

The above is VERY convoluted for PS5 users, and at the very least should shout out a warning about it if you launch the PS5 version with a fresh save.

I asked if we could post instructions to help the process.

about 3 years ago - /u/CD_PhilT - Direct link

Originally posted by Chris_Parker

I'm having this same issue, except that it happens before I even get to the start menu - it hangs and freezes with a 1-second audio loop after the developer/publisher cards.

We are investigating the reports of crashes, engineers are on this at the moment.