[2019] Why is nothing being done about the blatant hacking going on in BFV?

Original Post — Direct link

I'm referring to firestorm here in my experience. I've had three different hackers which I encountered in the span of three games just now.

Just now I got killed by the same guy, joncharlan, who is obviously hacking. This is the second time I've reported him, I did so as well last week.

DICE/EA simply does not look at the reports submitted to them? Do they not give a single fck about what is going on in their game?

This really isn't fun anymore. I'm thinking about requesting a refund from DICE/EA because of the subpar gaming experience they're providing. Has anyone else requested a refund before under these circumstances? /u/PartWelsh can I get a refund on these grounds?

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almost 5 years ago - /u/Braddock512 - Direct link

Originally posted by Kakakaun

/u/PartWelsh /u/Braddock512 /u/danmitre

You can stop tagging Dan. He hasn’t worked at EA since Feb 8th, 2019.

almost 5 years ago - /u/Braddock512 - Direct link

Originally posted by Kakakaun

Thanks for the constructive reply

I was replying to the tag. Now, in response to your question about refunds, you can see the EA policy here: https://help.ea.com/en-us/help/account/returns-and-cancellations/

almost 5 years ago - /u/Braddock512 - Direct link

Originally posted by Kakakaun

So the question regarding the hackers remain ignored? Could you acknowledge if there is anything being done about it?

Yes, there is work being done to remove cheaters. Properly report then and the anti-cheat team investigates the reports and takes a action if they are found to be cheating.

almost 5 years ago - /u/Braddock512 - Direct link

Originally posted by Kakakaun

What kind of work, are you aware of any specefics? I find it ridiculous that theres so many people with obvious client hacks are not being banned. I've reported that Charlan hacker 3 weeks ago, and again yesterday all through Origin, so I don't think any effective work is being done by the anti-cheat team.

Does the anti-cheat team have an SLA?

Joncharlan is banned.

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