Original Post — Direct link

A little more than 3 months ago I was falsely banned from online BFV services. I've sent more than 50 emails to EA anti-cheat department to get unbanned because to my knowledge I've never cheated in any multiplayer game only to get a bunch of automatic answers.

I've posted several Reddit threads to get answers and yet all I've got for answer is that somehow there was cheating going on my account. I've posted about intrusion from another IP only to get no answer from the anti cheat authorities. Me and other people compiled around 100 other possible false positive cases only to get no official answer which is a decent size for a flawless anti cheat system that still to this day deserve a decent investigation. The only answers we got in other threads was just some public relation mumbo jumbo. Do you lack the employees to fix the core game? This is a major issue that triggers more false positive bans.

Why did we get permanently banned from an unfinished game with no answers?

Why the secrecy when cheating is still rampant?

I've never cheated in an online game and I never will because of my ethics and sportsmanship then why did I get banned?

Please help me get some closure. Publicly shame me showing me that I've cheated and I will stop looking for answers. To be honest this has been the worst dealings I've had with any customer service. All the other EA departments were helpful beside the Anti-cheat one. Now you've got my full agreement to publicly shame me.

https://battlefieldtracker.com/bfv/profile/origin/LT-Zomb1e/overview

External link →
almost 5 years ago - /u/PartWelsh - Direct link

Neither myself, /u/Braddock512 or the team at DICE will engage on this topic except to provide the below articles for folks who either wish to understand when we take action, how we take action, and what to do if you have been actioned.

We will not comment on individual cases, publicly or privately, and all communication on these topics will be managed via direct communication between the individual, and the team at EA Help.

https://www.ea.com/games/battlefield/battlefield-5/news/anti-cheat-in-battlefield-5

https://help.ea.com/en-us/help/battlefield/battlefield-v/play-by-the-battlefield-v-rules

https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts