about 5 years ago - /u/Braddock512 - Direct link

Let's jump into this week's activities!

https://i.redd.it/g8sjw8rbe6r21.jpg

This Week’s Highlights

https://i.redd.it/rwn0dv6pb6r21.png

  • Monday, 4/8/2019
    • This Week in Battlefield V - What you're reading right now! An overview of this week's news, blogs, content, and more.
  • Tuesday, 4/9/2019
    • Weekly Community Highlight – Best Only in Battlefield Moment of the Week - Hot new OIB moment coming in with a new weekly winner! Think you’ve got a winner? Send it our way on any of the Battlefield channels. Each weekly featured clip will be awarded a Best Community in the World emblem!
    • Last Chance for Weekly Mission Reward - Give the ToW Mission a final push if you haven't completed it yet.
  • Wednesday, 4/10/2019
  • Thursday, 4/11/2019
    • Battlefield V Chapter 3: Trial By Fire Week 3 Starts
  • Friday, 4/12/2019
    • Weekly Debrief - Your one-stop destination for all the blogs, videos, and major news that happened in the week.

Notes & Addendums

  • We're locking down the launch of Duos in Firestorm and will update this post with more info once we have a confirmed launch date.
External link →
about 5 years ago - /u/Braddock512 - Direct link

Originally posted by dkb_wow

You ever find out about the Ratburner helm you were looking in to for me earlier bro? /u/Braddock512

Once the Stockholm team gets in office, they'll look into it.
I'll know more once I get back into work at 8AM PDT.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by AlwaysBakedNeverFryd

Please look into tank shells, panzerfaust, and at grenade not downing planes. It’s something that was supposedly fixed but isn’t.

Got any videos we can forward to the team to look into it?

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by JackTheRipper95

Why do these get posted so late? Its tuesday in most of the world right now lol

Usually, if they're posted late, it's because I'm trying to wrap up final details or get the latest information. Trust me, I don't want to be sitting on my laptop at 11PM.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by madmav

Community Broadcasts or some Dev Talks would be ideal for quiet weeks like this where the calendar's free enough!

Are there possibilities to add a weekly playlist in-game for those who'd prefer a mix of modes/maps (Bombastic fantastic was great)? I know there was a playlist discussion, but seems nothing came after Bombastic went away, and we've just the vanilla ones now!

Awesome suggestions! (There’s actually some things that we’re cooking up for this week intentionally left off the calendar until we have confirmation, but I do like where your head is at.)

Re: Playlists, I’ll follow up with that producer and see what we’ve got coming.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Motomadness708

Replying to this comment in hopes you see, when playing as medic on xbox one if you go down and someone tries to revive then fails/cancels the revive, and someone else gets you, you're unable to ADS. Has happened mostly with the Tommy gun. Xbox one x

Do you have a video clip you can share? I can forward it to the team.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Motomadness708

I don't but if I get play time in tonight I'll try to grab a clip.

Edit to say appreciate the quick response

Please do and tag me when you post it.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by guitfnky

are these updates confusing, or am I just dumb?

they update the post to include the new dates of the week? the QOL tracker is still from last week? I don’t see any actual information about...anything...

or am I missing something? I may has an acute case of the dumb.

It’s a weekly calendar of events. Example: QoL will be updated on Wednesday once I get feedback from the team. As I these items go live, this calendar will be updated with the links of various posts, as we’ve been doing for the last 5 months.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Exa2552

Could you please remove the issues from the QoL tracker that have been fixed weeks ago? I'd like to see the current issues, so I know you are aware of that.

And please change the prone icon, it's a person walking on all fours like he/she is drunk. When we are prone, we're not walking on all fours. Who designed this shit?

I’ve received more requests to keep the items fixed as a running list so if someone says “Hey, are you going to fix XXX?” it can be referenced by the community that it was fixed on XXX date. Current top issues are at the top. That’s why there’s a heading for each “Top Issues” and “Confirmed Fixed”.

Re: the prone icon, I’ll share that feedback with the UI/UX team.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by BlinkysaurusRex

Why on earth are these written with "Monday: what you're reading right now!"?

It's f**king Tuesday. These weekly posts never go up on Monday.

It was posted on Monday. Time zones. I live and work in LA. And sometimes it’s later in the day on Monday because I’m following up to get information that isn’t confirmed. I could post it at 10AM my time on Monday but that’s right after we have our weekly meeting to talk about items and I haven’t yet got feedback on certain things, so if stuff changes after I post it and I have to edit it, as sometimes happens, I get to read those lovely comments.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by nkonrad

Since there's been some ambiguity about it, would you be able to confirm which epic skins will be unlockable through progression? Will any or all of the epics currently available in the armory for Boins be available to unlock through assignments, leveling up, future tides of war, etc?

I know there are already epic skins available through mastery assignments, like the gold weapons, so I'm just asking about the new ones in the armory.

I’m guessing - don’t quote me - that items currently in the Armory will be available through various progression options in future chapters. Let me chat with the team and get confirmation.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by GerhardKoepke

What happened to the new DevTalks and the dev takeovers on twitter? Those were announced, but never happened. Might have been mentioned somewhere in some comment or twitter response, but we can't read all of those. :)

You can view the latest Dev talk on the Weekly Debrief for March 15th or 22nd (sorry, I’m on my mobile so I don’t have the exact date/link).

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by ToLurkorCirclejerk

Last week it was up around noon monday iirc, this one came out at 11ish last night Braddock's time. What I wouldn't give for a peek in to his communications with the Stockholm people, probably sending all of our questions and getting a "f**k off, you know we can't talk about anything"

It’s definitely interesting. ;)

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by The_3mpire

Lol, a day late and pretty much no info.

It was live on Monday, LA time (where I’m at). If you’re in a different timezone, that may affect when you see it.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Daphnir

Bad chapter and and bad week. Nothing new this week like last week.

Skins as a TOW reward is really not interesting, whether it’s for guns and face... And the axe next week doesn’t make you want to either. Why don’t you put the weapons you already have like the Sterling/ Lanchester/ Chauchat/ m1903 stock ect instead?

Or put more than one reward at the end of the week? (skin + weapon).

We had a game update last week with tweaks and fixes to Firestorm and main game. We also released BF Currency.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Viniroidz

U/braddock512 hi, i bought deluxe on november and still not received the blockade runner headgear... could u please see what can do for me?

You’ll have to hit up EA Help to check your account.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Skruddy

Aye, empty week eh? I'm guessing we'll get more blogs and the like once Grind launches next week.

Bingo. (And we may have a surprise this week.)

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by mrpopopuffs

Chapter reward for the Panzer IV got swapped, or is bugged, as I received the Stug skin from last chapter again. What's going on here?

We are aware. We’re working on a back-end fix to update everyone who hit Rank 14 during the window that it bugged out and released a Stug skin.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Sahnesteif95

i feel really upset about the current mtx system every post i made about that got straight up ignored in my opinion the possiblity to earn epic items without spending money does not aply for players who are playing since launch.. we already unlock probably ever epic item thru progression and chapter rank and rhe wapeons assiments are a complete frustation. speaking of the player base since launche we ve been thru all the post launche horror and are in need of new content. i was really looking forward to thw mtx system cause i expected it to be more like star wars battlefront 2 ..... but i was wrong... sadly i hope ur planning of changing tge current mtx state cause this is a slap in the face for all people who been here since launch

and epic items are availeble throuh chapter tier peogression is really no compensation

keep up the work and i hope this time i don t get ignored

You’re not being ignored and I have answered dozens of comments like this. Unfortunately, the answer I have isn’t the answer you want : The system is designed to have two options for Epics - specific Progression unlocks or Battlefield Currency.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by UniQue1992

Hi Jeff. Sorry but I'll ask again and will keep asking.

  • Level cap increase.

  • Special color for friends, so we recognize who our friends are over all the random friendly players in a server.

You guys also said that with the new fiscal year there was gonna be fewer strings attached so you could release some more info about upcoming stuff. When will this start?

There is a data miner here on Reddit and the guy creates more hype than you guys at DICE do. Isn't that weird? Aren't you guys at DICE supposed to create this hype?

Thanks for your time.

“Seeing friends”? Like, people on your friends list, not your squad, right? That’s interesting. I’m not sure how difficult that would be to implement, but I will definitely hit up the UI/UX team with the request.

Regarding level cap increase: I don’t have anything to share. I can tell you that it’s something I’ve reported since December, and I do know the teams have some ideas on how to address this.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by PessimisticKarma

Sorry. But was this it?? We need information, numbers, dates. More specificity. Not: "Something is coming, we will tell you something about it later".

This post covers ONLY this week. And regarding the Notes & Addendums section, if I had posted something that is not yet confirmed in one of the days and, for whatever reason it gets moved out of this week, then I’d have a whole thread about that. (And the calendar has specificity and dates. This is a weekly calendar, so it catalogues the dates of this week and the items/info/blogs/what-have-you for this week. )

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by DJ_Rhoomba

Hey u/Braddock512, sort of like you guys did with the "how you create and animate/get sound for weapons" post you guys did once, could we get a similar post/dev talk about how you guys did the same type of stuff for tanks/vehicles?

If you have it, I would love, and i'm sure others would love too how you guys got the sounds and built the models and animations of the Tiger, Panzer, even planes and other tanks! Would be a sweet post!

Thanks for your hard work as always u/Braddock512.

Definitely an interesting topic. I’ll see what we can do to get more behind-the-scenes stuff.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Gregas_

Ideas on how to address the level cap? How about simply increasing it? Wild I know.

Just “increasing the level cap” isn’t like pressing a button and adding X value to the cap. Rewards, unlocks, XP algorithms, etc all have to be considered.

Wild, I know.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by vectorvitale

Just let me make my number bigger dammit

I’ll submit a request to make the Rank font bigger. ;)

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by PessimisticKarma

What if you added something about what the team was currently working on? Like: This week Peter is working on fixing bugs while Erik is creating an outfit. Here are some sketches he is working with.

Just some insights. Transparency. Information regarding progress.

That's a great idea. Let me see how we could - if possible - start pulling that stuff in.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by 3ebfan

That last sentence reads like the level cap is bugged. Is it bugged or is it designed to max out at 50?

Folks started hitting max rank around December 6th, with the launch of Tides of War Chapter 1.
I've been reporting to the dev team and designers that the community has requested an increase in max rank.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by StinkerAce

Maybe this isn’t the place to ask this, but I’ve been thinking a lot about what it must be like to work for Dice right now. A lot of you have been there for a while right?

Battlefield V is probably like your baby to you guys. Especially with this game returning to our ww2 roots. Must be great working on such a fantastic game!

Been a fan since the 1942 days and I love the work you guys are doing! Hope one day to join your team and work on the game that has been in my life for as long as I can remember!

I can't speak for the folks that work at DICE Stockholm, but I work at DICE LA. It's a lot of fun. There's teams working on upcoming items coming to Battlefield V that we've mentioned in our Roadmap (new maps, 5v5 mode) and there's the SEED team (https://www.ea.com/seed). I get a chance to playtest some of the new maps & the new 5v5 experience (it's super fun). I've been with EA for 9 years this October, working with the Battlefield franchise since Bad Company 2 Onslaught release (first as a support agent, then a social media team lead, now a CM) and have helped launch dozens of games (other than Battlefield). But working on Battlefield and with this community has been an experience like no other. I love what I get to do and am passionate about this community.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by ProStreet385

My buddy and I are still waiting for DX12 to be fixed. Crash crash crash crash. Oh so much fun to play....... And no it's not either of our computers. It's the $hit game. Until it is addressed we won't be atempting to play. Didn't spend $1400 on a 2080 ti sea hawk to play RT enabled games in DX11.

Can you tell me what the rest of your PC config is? This will help us troubleshoot internally. (And no, I'm not blaming your PC. But it is relevant.) Is it crashing in specific modes/experiences or any mode/experience? Does it crash at the same time every time or is it random?

Thanks for any details you can share.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by BennyGoId

Judging from what Braddock said, there will be rewards and other unlocks for each level within the cap when a level cap increase gets implemented.

adding X value to the cap. Rewards, unlocks, XP algorithms, etc

I was referring to how leveling works overall. Currently, as you rank up to level 50, XP requirements per level increase, rank rewards at certain ranks unlock, etc. If the max Rank cap increases, this all needs to be calculated per rank to whatever the next cap would be. I don’t have any details regarding increasing Max Rank that Incan share at this time, so I don’t want any incorrect assumptions to be made.

I hope that clarification helps.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Sahnesteif95

thanks for checking but if thats the case why can t we unlock them with cc there is no real difference between unlocking those skins throuh progression or cc both ways force u to play a lot on a regular basis but i think the cc purchaise would be way more appealing cause right now cc is pointless for long time players

This is feedback that I shared in my reports to the team.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by ElCapitan006

Has their been any chatter on bringing back the rental server program? I'd just love the ability to control map rotation. I'd also like to increase ticket count, but wouldn't personally need any more customization than that.

Yes, and as someone who loved RSP in BF3, BF4, BFH, and the options available in BF1, this is something I’ve been pushing for internally. I don’t have anything to share right now. Please know - this is one of the bigger items that I consistently report on as a top request from the community. It prolongs the life of a game (look at BF4, for example) and gives more control of how players play to the community.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by StinkerAce

That’s awesome!

Not to distract you from all your busy work and life but what was it like as a social media team lead? What kind of projects did you take on and such?

I’m currently in college studying social media and marketing and I want to know what that would be like at Dice!

I was the team lead that ran social response and engagement for Titanfall, EA, and Battlefield. We were a pilot program 5-6 years ago made up of myself and 4 advisors that evolved into a team of over 25 folks that took on the channels for all the brands within EA. I also was managing Battlelog Administration and helped launch Answers HQ.

It was great. Personally set some records regarding response and engagement that I don’t believe ever has been broken within EA yet. (376 Tweets - not just “Cool video”, but actual troubleshooting, link redirects, detailed responses) in 9 hours. While also drafting reports and managing forums.

It was a lot of fun.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by M4zur

Amazing to see you remain passionate about it given how uncivilised some people can be online when airing their grievances, kudos man

95/100 times people are just frustrated and/or passionate and that’s how you have to look at it. I don’t take anything personally. You gotta look beyond some of the vitriol and see it for what it is - someone who loves the game and wants the best out of it. At least I like to think so.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Sionnacha

Not impressed at all that this week's ToW forces me to play Firestorm to get started. Some of us REALLY don't like this mode and it's unfair to be forcing this on us.

Definitely something I’ve raised to the team. They are working on other ways to progress ToW progress.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by ChickenDenders

I think the intention was that players would grind out the ToW rank for each chapter.

Yep.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Angry_Spartan

I posted about giving your platoon members colors that you can see in MP because 4 man squads are a thing months ago....needless to say I got ridiculed beyond belief for even suggesting it

I think it’s an interesting concept, for sure. But I’m not a designer and I don’t know how it would impact the UI. But as I mentioned, I’ll definitely share the request with the team.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Brodom93

Watch the spicy attitude my guy, these are paying customers that have spent near $100 for the product you represent. Fanbase already has wavering trust in your company’s ability to provide meaningful content updates in a reasonable timeframe and have valid concerns about the state of the game you represent.

If me being playful offended you, then I absolutely do apologize for the offense. I wasn’t talking directly to you or the community as a whole, but that’s irrelevant in a public forum such as this. Having seen the backlash of “talking like a suit” prior to BFV (which, if you knew me in person, you wouldn’t think I was anywhere near being a “suit”), I have tried to be more .. me. Have a little fun, be a little playful.

Personally, as a consumer myself, I prefer someone who talks to me in a real way, as I am doing here. I certainly don’t give out as much as I receive with regards snark, rudeness, outright abuse, especially the personal attacks I’ve received, because there is a line. And I won’t ever cross it. (And this isn’t me saying “poor me”, it’s the unfortunate reality of working in the games industry in this day and age.)

But yeah, I’m gonna be playful, I’m going to have fun when appropriate. I hope that you can see that as a benefit of having someone as a community manager who is a dedicated gamer with nearly a decade in this industry as a bonus, not a detriment.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by dkb_wow

Still here, still waiting for an update about this since this morning u/Braddock512

According to one of the project managers and one of the game experts at DICE Stockholm, they both said Advisors should be able to grant the item by checking the node was completed. Give me 5 minutes to look and see if it's in the inventory system in the CRM tool.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by ProStreet385

Absolutely. I'd love of we can get this fixed. My rig is...

1950x under custom water loop @4ghz (does the same with stock clocks) ASRock x399 professional RTX 2080 ti in the same loop 16gb ddr4 at 3200 (it's on asrocks approved list and worked straight away at those clocks) EVO 970 m.2 500gb Intel 750 pcie 400gb (game is on this drive along with other games) zXr sound card with burson audio vivid v6 op amps Fidelio X2 headphones Zowie 240hz with dyac monitor

My buddies rig is my old rig. Asrock x99 fatality 5820k at 4.5ghz RTX 2070 16gb ram Sound blaster z card and same Fidelio X2 cans Evo m.2 500gb

His crashes worse than mine. Sometimes has to open the game multiple times to even get to play it. But neither one of us can play more than a few minutes before the game just goes poof to desktop with out error messages. A quick search and I see tons of people with this problem.

You're both updated to the latest version of Windows/video drivers, you've (as a test) disabled Game Mode in Windows (it likes to turn it back on randomly when updating the OS)?

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by TahitiMagical

u/Braddock512 Now this question I feel IS ignored. When will the hair issues with Frank and Zoe be fixed? I've asked about this and have gotten ZERO response from anyone.

Can you clarify "hair issues", just so we're both on the same page?

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by dkb_wow

I've been trying for 5 months to get it granted to my account by using Advisors via EA support chat. If it was that easy, I wouldn't be here on Reddit reaching out directly to you guys.

That's what I mentioned the other day regarding the naming convention internally versus the external name. It may be named differently. Hang tight for just a second.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by dkb_wow

Yup, I'm hanging. Not going anywhere.

Okay. So, just looked in the tool. It's not showing in there.
I'm guessing that they rotate out old ToW after a period of time.
What's your gamertag? What platform do you play on?

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by veekay45

I'll keep asking: u/Braddock512 when will the female lock be lifted from pilots and tankers?

I've just sent an email with this specific question (again). As soon as I have an answer regarding customization of tankers/pilots, I'll make sure to share it.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by dkb_wow

I play on PC. My Origin name is "Beneffit". The 2 F's are not a typo.

Okay. That IS weird.
I can't find it in the CRM tool OR my special dev tool.
I've escalated this internally to multiple folks and will reply back when I have an update.

Sigh. Sorry for the frustration, bud.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by shhhpark

Any update on when loot for firestorm will be improved or looting dead bodies? it's still pretty bad

We've made some loot spread adjustments and loot collision adjustments with the latest update, and will continue to look for more optimal ways to loot, based on community feedback.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by StinkerAce

Thank you for your response and your involvement with this community! I’m sure it’s time consuming but I really appreciate it! Keep up the good work!!

Thanks, bud! I'll do my best!

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Someguy12121

When are we getting more maps?

Also when is the tank body customization being released? Its already been over 3 months since it was supposed to. :/

You can check out the roadmap we shared a few weeks ago here: https://www.ea.com/games/battlefield/battlefield-5/news/battlefield-5-updates-roadmap-march-2019

I have reached out to the Dev team regarding Tank Body Customization - something I'm looking forward to - but haven't heard any details yet. I'll keep checking back and will share any info I get when I get it.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Someguy12121

Quite a few of those are in the trending issues list that I send our Dev team to get feedback on. Once I get that feedback, I'll be able to update the QoL Tracker. We usually have a meeting on Thursday mornings to address new or newly trending issues, and I'll check in again with them if I don't hear anything tomorrow.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Someguy12121

Thanks, I also still have issues with tank aiming not being as solid as was in other games. Light tanks especially have loose controls.

I noticed that myself. I'm not usually someone who uses armor in matches. I prefer infantry style combat, but yeah, the controls - and especially the turrets - feel ... off.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by RelevantKnowledge

u/Braddock512 when are you going to fix the server issues for Firestorm in Australia?

As we noted last week, we rolled out a change for Australia and South American Firestorm players to reduce the required threshold to start a Firestorm match due to the fact these are low-population regions. This has helped reduce the potentially of matchmaking out-of-region during peak times, but unfortunately, if there are not enough folks queuing for Firestorm simultaneously, it can still impact those in that region with long MM time or by MM out-of-region to a more active datacenter.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by veekay45

Have been asking the same thing and got a response this time (response but not an answer). I'll keep asking: u/Braddock512 when will the fem...

https://www.reddit.com/r/BattlefieldV/comments/bb46tn/this_week_in_battlefield_v_april_8th_edition/eki2oho?utm_medium=android_app&utm_source=share

I don't have an answer. I have shared this request with the Dev team. When I get an answer, you'll have an answer.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by RelevantKnowledge

Thank you for the response, but after this change the matchmaking process has become worse, I've only seen negative feedback from other Australian's. Myself and many others can't play during peak time, I couldn't get into a game on weekend evenings. Is their plans to remedy this issue or are we out of luck?

The team is continuing to explore options to help out with the situation, but honestly, real talk, if there's not enough folks matchmaking simultaneously, the problem will persist. This is definitely something we've reported to the Dev teams and I know they have been exploring other options. As soon as I have any updates, I will make sure to share them. I know you guys/gals are having a rough go and we want you to be able to enjoy the Firestorm experience.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by dkb_wow

Frustration is right. Although, seems like par for the course in my experience trying to get this resolved. At least you were under the assumption that it could be added to the account. EA Advisors in the past always just told me they had no power to add any items to player accounts, except for that one guy I talked to the other night.

I feel bad for the other thousands of players that were effected by this and have tried to get it resolved via EA support. Anyways, guess I'll continue to wait and will check in tomorrow, again. Thanks again though, I really do appreciate what you've done so far.

You should check your inventory now. :)
They did change the name-string internally.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by dkb_wow

Alright, I'll take a look in a sec. Thanks man.

Edit: Yup, I see it now. Big thanks for all the behind the scenes work you put into this.

And now I can update the process so advisors can sort out others. Thanks for letting me know it worked.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by The_3mpire

Sigh...any word on duos?

I don't want to "announce an announcement" (and I know y'all don't want that either), but we'll have some info tomorrow.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by breyzipp

Is DICE aware of the bug that the Devastator torso is not showing on female models?

Or are we all individually supposed to contact EA support? I heard it can be fixed by talking to support.

We already have this tracked internally by our QA and Dev team. Will update the QoL list once I get details and an ETA.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by dkb_wow

Yea I hope it can help other people in the future that were victims of the assignment tracking bug if they try to claim their helm.

Confirmed with our liaison at DICE that the process has been updated and those who contact us will be sorted out. Thanks for helping me drive this, u/dkb_wow.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by rawwwwwwwww

so can we fix the loot ?

The team is working on updating the looting mechanic. I don't have anything to share yet - as they're exploring multiple options internally as well as listening to the feedback from the community.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Darkmagic2009

Hey Dice I’m asking for your help, with the tiger tank skin for the last tiger, I’ve collected all the letters and completed the challenges, but at the main screen it’s only says I’ve collected 4/6 but below it’s 6/6 there is a picture on my profile for proof, Could you help in any way Thanks

Have you tried the workaround of deleting your save file then replaying the mission? Anything you've already unlocked will remain.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by TahitiMagical

u/Braddock512 so about that hair? Because now it seems like it's being avoided for sure

Not avoided. Just no update to share yet. I actually had a email thread about it with some of our designers.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Conse1

Is there any ETA on SA servers for firestorm? I think 2 weeks ago someone from dice posted here saying it would be live at the end of that week and since then nothing.

Actually, we've posted about it quite often as this is an ongoing challenge for some of our low-population regions. We have adjusted thresholds to assist with connecting to in-region servers. When we reduced the threshold, we received feedback that connecting in-region was more successful, but it is worth noting that during non-peak, if not enough people are attempting to matchmake, it will redirect the connection to more active datacenters. The team continues to investigate further options to address this, and when I have more information or further updates to share, I will.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Conse1

Oh. So there are South American servers up? I thought they werent up yet because everytime I try to play it puts me on NA. Nice to know.

There's always been servers. It's a matter of population in that region connecting at the same time in the same mode in Firestorm. If not enough people are connecting, to ensure you can matchmake, you will be redirected to a more active data center.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by natterdog1234

What happened to the upgrades to looting? They knew about that in the beginning and still hasn’t been fixed or improved

The last update (last week) improved some looting mechanics by increasing spread to reduce stacking and by improving collision between items. (This was called out in last week’s update notes.) The team continues to work on this and investigate more solutions to looting and inventory management.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Conse1

Understood. Unfortunately I havent been able to get in any server, SA or NA after the update anymore. I start the matchmaking and after the timer expires i get a message saying matchmaking failed to find a suitable game. Trying at peak SA hours. Ive been trying solo and I dont if just there arent enough players because of the duos launch. Will have to stick to normal multiplayer.

Sucks we need to play firestorm to be able to progress in tides of war...

It’s definitely feedback I’ve shared with the team regarding ToW. Have you tried Duos?

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by mandelmanden

No update on release of maps? No update on next patch?

The roadmap published 3 weeks ago shows when maps are coming. There was an update last week, which we have a few threads compiling feedback on.

The next update is currently being finalized and going through checks and should come in a couple weeks, pending Certification. As we get closer to it being confirmed, we’ll announce the date and have update notes ready.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by navinjohnsonn

Can we get a fix for the lag/freeze experienced when in fire fights, usually around a kill or death...?

This was discussed on one of our Live Service meetings. Team is aware. I haven’t seen the notes for the upcoming update, but I know they are working on addressing a lot of things, including stability and flow.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Phallanxar

I think almost every player would agree that the game is simply not worth playing at 100+ ms. I think we've seen that sentiment reflected by a gradual depletion in the Oceanic Firestorm playerbase over the past several weeks. During the first week of release, there were Oceanic games running between 5:00 PM - 2:00 AM but now that window has shrunk to something like 9:00 PM - 11:00 PM.

This shrinking is not due to a gradual loss of excitement for the game but instead because of the destructive loop created by 'MM out-of-region'. If a player notices that they can only find Oceanic games between 5:00 PM - 2:00 AM, they will almost certainly stop searching for games outside of that window. In-turn, as their own playing schedule changes week-to-week, they will dedicate less time to the game whether they want to or not. For example, if a player has made a new social commitment on a given night (because most players have a life outside of the game), they might normally have tried to make up for the hours they lost by playing a few games on the following morning. Maybe then, they could finish their next ToW challenge or explore the new area they've been meaning to drop at. Because of the 5:00 PM - 2:00 AM window, however, they cannot do so and indeed, now they have created their own play window between 5:00 PM - 2:00 AM on the night of the new commitment. The sum of thousands of such instances for each player eventually creates the sort of loop that brings us to our current 9:00 PM - 11:00 PM window (and it's only going to shrink more). Unless everyone is given the option to queue for longer so that they can play when it suits them without being matched out-of-region, the game is unsustainable in Oceania.

If this is the solution (however much of a band-aid) that every player has asked for, if this is the most obvious first step; why has it not been implemented yet? I think we deserve to know the reasoning.

P.S I know this isn't your fault. I'm just trying to express what I'm sure most Oceanic players want to express and I hope you can relay it to the relevant people. We love your game, we just want to play it.

I have definitely shared this feedback, almost daily, with the team. We actually have a strike team working on solutions for this. As I get any updates, I’ll share with y’all. I totally understand your frustration.

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Lionbrown0

Don’t know if it’s been mentioned already, anyone else have issue with top gunner not registering shots in vehicles? Firing and nothing happens, just makes the sound and animation.

Platform? Vehicle?

about 5 years ago - /u/Braddock512 - Direct link

Originally posted by Hysterecles

Back pay the company coins. No sense in releasing new material if I can't even enjoy it because I and from other threads I've seen ALOT of others get ghosted because we cant do specializations. This is a bug that just breaks the game right now, and should have been addressed months ago, if not prior to launch. You keep releasing content without fixing your issues..its like slapping a bandaid on a bullet wound.

I'm trying to see the context of your comment, as you didn't reply to someone else's comment, but the OP. Can you clarify?