[2023] Matchmaking error after 5.1 patch (July 4, '23 - PC EA app)

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Accepting as solution for visibility purposes only.

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Hey @YourLocalPIumber,

 

This is indeed an issue that we are actively looking into, as it's something that seems to repeat itself every time a patch gets released for PC EA app players.

 

Please read before performing the 'temporary' (until another patch gets released) solution:
Could you please generate an EA app Error Reporter ID for me and share it here in the thread?

 

Also, could you please share some EA app logs, by making a .zip or .rar of them and adding them to a post in this thread?

You can find them here: C:\ProgramData\EA Desktop\Logs and C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs.

Again, please do this before performing the 'temporary' solution (until another patch gets released).

'Temporary' solution

Spoiler

If you are playing on PC EA app and if the EA app did not offer the patch to you, please make sure to perform an EA app recovery and check if you can download/install the new patch.

Alternatively, try to repair the game via the EA app.

If you do not have the newest patch installed, it's working as intended and matchmaking (for every mode) will fail.

 

Thanks in advance!

- Active on the Dutch speaking and English speaking AHQ forums.
- Protector of penguins.

@YourLocalPIumber, thanks! Just updated the reply. Could you also please share some EA app logs, before performing the workaround (that 'temporarily' solves the issue)?

- Active on the Dutch speaking and English speaking AHQ forums.
- Protector of penguins.

@YourLocalPIumber, all of the files that are in the aforementioned folders, please! You should be able to put them in a .rar or .zip folder and attach them to a post here in the thread.

Thanks in advance!

- Active on the Dutch speaking and English speaking AHQ forums.
- Protector of penguins.