I moved your message to the right part of the forum - please always make sure to check, in which part of the forum you are before posting for a specific game.
Regarding your issue with the ban, we are unable to help you here in the forum. Only the EA Support has access to your account details. Please contact them or wait for the ToS team to get back to you with their verdict regarding your ban. We don't have access to account information here in the forum.
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia