19 days ago - EA_Mako - Direct link

Sorry @OneMeanDragon, I'm not sure why you would have been directed to speak with us about a refund.


If this game was purchased on PS4, that transaction would go through Sony's billing systems. 


We have no access to those and would not be able to provide refunds for transactions that didn't go through our own billing system. You'll need to speak with PlayStation Support again to look into that further. 


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