3 months ago - EA_Illium - Direct link

Hey @Lordkoii,


We are unable to assist with refunds, account issues, Bans, missing content on Answers HQ. If you are wanting to find out more about how to request a refund we have a few help articles below.  


Please note these are for purchases through Origin, If you purchased the game through a retailer or another platform you will want to reach out to whoever you purchased the game from for further assistance.  




*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

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