devtrackers.gg
Hello! We're currently investigating this issue and just took a tweet live about it.
https://twitter.com/Treyarch/status/1574469511691915265
We're currently aware that players are encountering black screens after hitting play and also noticing that players receive crashes after performing a Scan/Repair. We'll update when we have more information.
https://sihmar.com/call-of-duty-cold-war-version-1-35-patch-notes/
No interesting patch notes as of yet, however this one is interesting.
- Addressed game crashing bugs.
They sure did adress it, as in introduced it into the launcher.
We're not sure what this website is, but it is not an official Call of Duty, Treyarch, or Black Ops Cold War resource. We have not released patch notes for this update as there were no intended, player-facing changes made.
support.activision.com isn't legit? lol
The original, now deleted, comment pointed to a website that wasn't our support portal.
Hello! We're currently investigating this issue and just took a tweet live about it.
https://twitter.com/Treyarch/status/1574469511691915265
We're currently aware that players are encountering black screens after hitting play and also noticing that players receive crashes after performing a Scan/Repair. We'll update when we have more information.
Update: We are continuing to investigate this situation with our partners. We will continue to update this thread and Trello card with more information when we have it.
Update: We are continuing to investigate this situation with our partners. We will continue to update this thread and Trello card with more information when we have it.
Update: September 28th, 2022 @ 9:40 am/PT
An update to Battle.net has been released, which should help resolve this issue. Players are encouraged to update their Battle.net application and perform a Scan and Repair on their installation of #BlackOpsColdWar to get back into action.
Here's a link to the Repairing Battle.net Games help article.
I thing it has something to do with old config or game files. The following fixed it for me.
Steps:
- Go to My Documents(C:\Users\{User}\Documents\) and remove the folder named "Call Of Duty Black Ops Cold War".
- Open the blizzard launcher -> Press the options(Next to the play button) -> Show in Explorer -> Remove the folder named "Call of Duty Black Ops Cold War".
- Uninstall the game using the blizzard launcher, Press the options(Next to the play button) -> Uninstall.
- Download the game again.
- ???
- Profit!
There is a change, it will work if you only do step one, if not repeat step one after you close the game or it crashes and follow the rest of the steps as well.
Thanks for taking the time to try to find a fix for you and your peers. An issue with the Battle.net launcher was discovered and a fix for it was released. That fix allows players to Scan/Repair to get back in if they haven't reinstalled.
We also recommend that you make a backup of your My Documents Black Ops Cold War folder in the future before removing it just in case you need to revert to it or check your old player data folder for configuration settings.