Thank you for your patience! The servers are now back online and we shouldn't see any further login issues.
Apologies, this maintenance is being extended for another hour. We're working on bringing these servers back up as quickly as possible.
The servers are undergoing emergency maintenance to resolve the login issues! We'll be back in an hour.
We're still working on fixing the login issues players are experiencing! We'll be having an emergency server maintenance in 15 minutes to try and resolve this.
Take on challenging Twisted Bosses and more in the latest update, Awakened!
@AG81846037 Hello, AG. We're still looking into the server issues experienced by some members of the community. Rest assured that we'll be updating everyone at the soonest possible time, and we may only ask for your continued patience as we work to resolve this matter for you.
@djbadbo44768549 Hello, DJ. We're sorry for the inconvenience that you're currently having while attempting to log in to the game. The production team is aware of the server issues and working to resolve them at the soonest possible time. We may only ask for your continued patience.
@Seabass251 Hello, Seabass25. We apologize for the continued inconvenience that some users are experiencing logging into the game. We're still looking into this and we will provide an update at the soonest possible time. We may only ask for your continued patience regarding this matter.
@DeanNie91715900 Hello, Railgun. We are sorry for the continued inconvenience. Rest assured that we're looking into the matter as best we can and that we will provide an update at the soonest possible time. We appreciate your continued patience and understanding in the meantime.
@bears269 Hello, Bears269. We apologize for the inconvenience this has caused you. The devs are aware of the server issues are already looking into the matter. We may only ask for your continued patience as we work to resolve this matter for you.
@Allieyxoxo Hello, Alliey. We sincerely understand the frustration that you feel about the connection issues the community is currently experiencing. Rest assured our team is working tirelessly to resolve this at the soonest possible time. We may only ask for your continued patience.
@tomekkwas1 Hello, Tomasz. We're sorry to hear that you encountered this difficulty. Have you checked your Consumables tab or in-game Mail to confirm that the Star Seed Chests are not there?
We're currently looking into the issues with the servers! Apologies for the difficulties while we work on this.
The Iraphos server is back, and you should be able to log in!
We're rebooting the PlayStation NA server, it should be back online shortly!
Thanks to all our players for their patience with the delay with the Awakened update. Login to receive a Thank You gift from BNEA with helpful buffs and the missed Summer Event rewards.
The Awakened content update has launched and the Player Appreciation Event is back!
Physera and Lumenas are back online! This concludes our maintenance to launch the Awakened update. Compensation for the unexpectedly long delay will be in your mailbox when you log in. Thank you for your patience!
We've finished maintenance for our Xbox EU server Teleos and it's back online! We're still working on Physera and Lumenas and hope to have them online soon.
Our PlayStation servers have finished maintenance and are back online! We're still working on Xbox servers and hope to have them back online within the next hour.
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