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They barely talk about Matchmaking in War, how does it work? Where does the ELO takes info from?

They never explained why they didn't cap Clan Wars 2, or why maxing 4 maxed decks was something they would need us to do.

They never said why boat battles would be better for non-maxed players (and really conceived them to be level13 from the beginning).

They didn't warn us that non-full, non-totally active clans where going to be at a real disadvantage.

They gave no explanation as of why they would not implement Legendary tiers or higher leagues on war, right away.

They take decisions that know have serious implications, so Drew has to take attention away from them, instead of having the opportunity to give an honest explanation.

My suggestion: CR team, if you're going to take a decision that is hard or non-explainable to the Community, it is probably a BAD DECISION to begin with. If you can't give real reasons to players, then all it is, is a game that decides what is good for their user base, without taking them into account.

Reminds me of the motto of some kings in the XVIII century: "All for the people, but without the people". That is, treating us as ignorants that deserve little or no explanations about decisions that affect us all.

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over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by Crispycase

Wanna clear some of these up? u/Supercell_Drew

nearly all of these are loaded questions and therefore to me do not seem to be in good faith.

i'm happy to answer large amounts of questions if they are more neutral and in an a AMA setting so that more people can see 👍

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by lowercaset

I think the big one everyone wants answered is if yall are going to do something soon. I'm not sure my clan (that has been around for 4 years, spent most of it t200 trophies in NA, around 9k legendary points in CW1) will last another month. I've had to replace more people since cw2 started than in the 8 months prior. I am sure yall are trying to find the larger tweaks to make cw2 a mode everyone loves, but that could take a while. Is anything going to happen before another 100 clans dissolve?

the post i made here outlines what we are hoping to address in the next update.

when i have more info that i can share, i will make an announcement. i don't have anything more than that to add at the moment

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by Crispycase

I think that as being CM is not all about answering softball questions. I personally I don’t see how you can label a question “not in good faith” when at the end of the day it is a legit question/concern the community has had for a while? Not to mention burning frustrations that have revolved around these ‘ behind closed door’ changes that have directly effected the player, especially without communication. I for one too am curious why say the good chests in chest cycles were secretly increased. It would be great if you were to hold these an AMA. A step in the right direction to building a better relationship with the yourself/CR and the community.

i'm happy to answer hard questions. you can see me answering LOTS of hard question in my comment history. but questions like:

  • Why refuse to admit the reluctance to add a Mute button was to continue eliciting strong emotions?

aren't fair questions, they're loaded questions designed to already set the tone of the answer as a negative one and they don't come from a good place.

i don't want to answer loaded questions like this... it sets a bad precedent for future behaviour. hope that clears it up for you.

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by Reeskikker

Keyword from his original question: some

Of course you can't answer all these questions, and, for example, while most of us here know rewards have been silently reduced a bit over the seasons, I for one didn't know the drop rate of legendary chests was decreased, which is to be honest pretty scummy, and I'd like confirmation on whether this is true and the reasoning behind this.

Even if you could answer only one question of this long list, than that's better than zero, I think most agree with me there.

The team has received a lot of negative feedback for a while now, and you've attempted to defend yourself out of this, but in the end of the day, you have the correct data and know whether you are telling the truth or not. Your data which tells you the active userbase and amount of in-game purchases doesn't lie though.

I know you probably won't answer a "loaded" comment like this one which "is designed to set a negative tone to the answer", but I hope you will read my comment and, you know, do something with our feedback.

This has been said a thousand times already, but to finish this comment up, I wanted to remind you again that we give all this negative feedback because we love this game, we want it to improve and don't like how it is handled at the moment. I love the concept of Clash Royale, but don't like how it's executed right now. I'm looking forward to what you guys have in store for us in future updates!

true, but the thing is that i don't want to respond to toxic community members.

for example, if you ask an amazing question but then in the next sentence also say you think i should die, i'm not going to engage with that behavior. so that's another reason why comments like these don't get replied to. there are lots of people who keep it civil that deserve responses instead.

it's not hard to keep it civil even if you are giving negative feedback, like your comment for example! hope that clears this up for you.