over 3 years ago - /u/Supercell_Drew - Direct link

Hey guys,

This is just a quick one but I wanted to let you know what we've been doing with your feedback.

First of all, we can see that a lot of people here are not happy with Clan Wars 2. We genuinely believed (and still do) that Clan Wars 2 has the potential to be GREAT, but we have clearly missed the mark for a lot of players. Because of this feedback we will be focusing our next update on making Clan Wars 2 better than it is right now.

I want to let you know that your voices have been heard and that yesterday we went back to the drawing board as a team to set up a roadmap for our next update.

We had a group meeting with nearly all of us in the office together (it's been a while all being in the same place - it does wonders for morale) and we spent the day coming up with the first iteration of a solid roadmap for the next mandatory update.

I'm not going to share our roadmap with you JUST yet, but what I will do is show you what I personally presented to the team yesterday as the key (major) issues that I felt needed to be addressed.

Please note that this is NOT the roadmap, this is just what I personally presented to the team. Each bullet point in the WHY IS IT BAD? section is feedback from the community and my own thoughts/community feedback in the WHAT CAN WE DO? section.

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MAJOR COMMUNITY ISSUES

WAR DECK RESET LINKED TO LOCAL TIME

WHY IS IT BAD? (COMMUNITY FEEDBACK)

  • Unfair?
  • Players get advantage by being in another timezone
  • No chance for players to catch up while they wait for deck resets

WHAT CAN WE DO?

  • Solution keeping local time - keep local time but use Finish Time as a way to rank players
  • Removing local time - putting it on a fixed world clock start time (8am UTC?) still has similar issues but could work.
  • Match by region (East/West)?
  • Change the race mechanic completely (probs not an option)

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SMALL CLANS NOT BEING CONSIDERED IN MATCHMAKING

WHY IS IT BAD? (COMMUNITY FEEDBACK)

  • Small Clans can’t finish the race
  • Small Clans getting outmatched by bigger Clans
  • Small Clans matched against maxed Clans
  • Small Clans not getting rewards so can’t level
  • Not fair/equal footing
  • Damages close knit small Clans/family & friend Clans/IRL Clans

WHAT CAN WE DO?

  • Introduce “small Clan Wars”?
  • Have smaller rewards but also smaller Fame thresholds
  • Matchmake based on Clan Size
  • Introduce new Clan creation stats (10/25/50 member clans with different rewards and leaderboards) and make separate system & leaderboard for them (like boom beach task forces)
  • Give extra War Deck resets for players (like extra attacks in Clan Wars 1)

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MATCHMAKING NEEDS TO BE BETTER (PLAYERS)

WHY IS IT BAD? (COMMUNITY FEEDBACK)

  • Players getting poor matchups with other players that they can’t beat
  • Players unable to get rewards due to constantly losing, therefore can’t upgrade their decks, vicious cycle

WHAT CAN WE DO?

  • Underdog system
  • Deck Power Level matchmaking
  • Level Cap @ League level
  • Some other matchmaking magic to fix the situation?

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REWARDS NEED TO BE OBTAINABLE BY ALL CLANS (NOT JUST THE BOOT)

WHY? (COMMUNITY FEEDBACK)

  • Clans are playing the entire week and not hitting the amount to even finish the race, despite being #1
  • We have removed quests and put the rewards somewhere unobtainable by them

WHAT CAN WE DO?

  • Make rewards based on River position (with a certain threshold to pass?)
  • The above matchmaking changes etc
  • Lowering Fame threshold

---

A lot of these items were already in other people's feedback lists and we settled on some solid action points from these items. As a team we are confident that solutions to some key community pain points will be resolved in the next update.

There are also a bunch of UI changes that I have requested that are currently being worked on. you can see a mockup below of at least the main Clan screen & the War screen (if Reddit lets me post it...)

Work in progress... not final.

Work in progress... not final.

We are also confident that after this first Clan War Season some problems may resolve themselves and our Data Scientist is indeed VERY keen for the team not to make any rash decisions without us being fully informed by data (this is a man who takes data very seriously).

Anyways I just wanted to give a bit of transparency towards our upcoming update plans and will keep you in the loop with any further decisions. My plan is to share a public Roadmap when we have whittled down the dev work and can provide accurate info. Please remember that plans can change, however.

Happy to answer some questions in the comments below throughout this evening and the weekend, just want a reminder to keep them civil.

OK, maybe that wasn't quite a quick one but I hope it's informative.

Have a great weekend,

Drew and the Clash Royale Team

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over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by Shnica

This sounds really good, but I worry that this will take way too long. And once we have these fixes the community asked for, it will also take a lot of time to develop a new gameplay update.

we are definitely planning on adding some new stuff alongside this change.

but its also crucial that we fix this update first. i don't think it is wise for us to just move onto the next 'wow big new feature!' without sorting the issues with this one.

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by orassayag

Missing nudge button!!!!!

what i listed above isn't everything! the nudge button is on the list of improvements to be made, don't you worry

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by fricy81

OK, that's a step in the right direction.

Regarding the second picture you posted. Is there a reason to display fame and repair points separately? I get the difference between them, and that it may be confusing when the sum doesn't add up to 50k, but I think it's taking up valuable space. Maybe a better metric to display would be to show how much fame the player could fight for, and how much he managed to get. Like lost one match out of four, each for 208, then show: 728/832.

the current issue is that the ordering isn't right, it only takes into account fame. we're looking to change this so that it takes both of them together when making the leaderboard.

(or we could put them into one number, sure, we aren't settled on anything yet)

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by Ragnagna

Dear Drew,

You talked about small clans.

But the main issue is not the size of the clans. The problem concerns casual clans.

In a casual clan with 50 players, only 20 or 30 of them play in the war.

It is not possible to ask casual players to do 4 attacks per day, each day of the week. Before cw2 they used to participate to a war once per week or per month.

Before this update, as a clan leader I had to convince 10/15 players (who had chosen to play the war) to do 4 attacks in 2 days. Now, I have to convince 50 players to do 4 attacks per day 7/7. This is not possible. It generates a lot of tension in the clans.

Currently, the only solution for clans is to kick casual players. I think it is not a good thing for Clash Royale to lose all casual players. I like to play with them and I hope it will still possible in the future.

To participate or not to participate to a war must be a choice.

The clans must compete against each other not according to their size but according to the number of players who choose to participate in the war.

Thanks

hey, thanks for this feedback.

this is also something that we are hoping to address with the 'small clan' changes. basically making participation more viable for anyone (to a certain extent, not 1 person clans etc).

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by Inraus

My suggestions for a better Clan War II

Hello! I've been playing Clash Royale for 4 years. I love this game and would like to see it evolve towards the direction that more and more will enjoy the game. Here are my two cents for a better Clan War II.

1) add the option to take part in clan war or not, similar to the same button in Clash of clan. So that casual players can survive. War matching is done based on number of players, so that big clan and small clan can find their comfortable position. Bonus attacks are arranged for clan with fewer player so that equal attacks for every clan. This is basically the same matching in Clan War I which worked well in my opinion.

People should used their four normal attacks before use bonus one. The deck can be chosen from any one of their four decks.

If you want to make some change, put it this way: bonus attacks are not assigned to certain players, but is available for all the players in a first come first serve mode (limit to one bonus attack per player), so that active player can contribute more.

if you get bonus attack and you have two normal attacks left, you can do duel.

If you change clan, you can't take part in war of new clan. This is to prevent player to use their side account to rush/cheat for more fame. But you can still go back to your old clan to fight.

2) The goal of river race change from who goes faster to who goer farther.

Rewards are placed at certain marks of fame, similar to trophy road. you can go as far as you can and earn more rewards. By doing this, you don't worry about the reset time whether to use global time or local time, it doesn't matter any more.

People need to meet certain requirement to claim the rewards, say use at least 3/4 of decks. You can also change rewards to based on individual fame accumulation.

50000 target line (different amount for clan with different number of players) is still there, but most rewards are already placed through the river, I suggest to put some token and gold in it. Clan need to pass this line to get into final war.

3) War lasts for one week, 6 days of river race and one day of final duel. It is boring to race with same opponents for 35 days! Shorter periods will make clans to settle down to their own positions faster.

4) People can play war attack at the same time. If clan mate is doing war attack and you can't play, I guess 10% will watch, 30% will play ladder and 50% will just quit. I don't see the point to keep people waiting. If you want people to watch clan mate fighting, there is plenty of space to put two or three "eye" under duel button.

5) More game modes please. I can see some place reserved in river banks so please make it available soon. My suggestion would be:

draft match including draft, choose 1 from 3, touchdown draft, and their 2x elixior mode. You can also put pre-made classic deck match here, or mirror match. People will have to drop one of their decks as in the shipyard of course. In this mode people use level 9 cards, good for under level players.

Random mode. Use your own decks, but fight a random mode to face guards, fire spirits or any creatures comes from from both side, or 2x 3x 7x elixior, or something in the middle. You don't know which mode it's going to be when you joint the battle but you still can choose from your remain decks to handle it. I think this is fun and will help people to choose deck more widely.

6) underdog bonus, not only for war, but also for ladder. low level player can win the bonus if he/she can take one one tower.

7) last but the most important one: level cap please.

I hope CR dev team can take a look on my post and come up with great updates!

Thanks for your time to read this!

thanks for taking the time to write this detailed post!

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by dbaba133

u/Supercell_Drew Can we get another update on likely changes in October? Also a preview teaser of coliseum would be nice.

Thanks!

when i have news to share about likely changes, i will let you guys know!