My controls automatically switch to Simple Mode when I start the game. I have lost so many ranked rounds because of this

Hey all, we've haven't seen this one come up as a repeatable bug but instead like many of you all were noting where it fixed on its own after adjusting the settings, playing a bit, or reinstalling. However, for anyone that is getting this consistently can you just let us know what device you are on so we can try to investigate it?

Thanks and is this regularly resetting in the middle of playing to your point? Like you finish a match, it kicks you back to the main lobby or MP lobby, and then your settings are switched back to simple?