about 4 years ago - Hugo - Direct link

Hello @PriestessAthena, we’ve tweaked your post a bit to remove the unnecessary and false assumptions regarding our stance on the server issues. Please keep your reports civil and to the point.

According to the server statistics, it has an active population throughout most of the day and there’s no visible issue as far as its performance is concerned.

In order to determine whether there are any issues on your end, we’ll need you to provide exact time stamps of the times where you have issues connecting, including the timezone for these as well.

We may also reach out to you privately to gather further data regarding your connection and ISP to provide G-Portal with so that they can verify if there’s an issue on that end.

about 4 years ago - Hugo - Direct link

Hi @PriestessAthena, apologies for the delay in our response, we’ve been in touch with G-Portal to investigate this matter further as we’ve detected a few issues with the server.

Please refrain from opening further topics on the matter unless there are none available to post on.