almost 2 years ago - Mayra - Direct link

Greetings,

Thank you for reaching out to us. Can you share more information?

Was your console on a wired or wireless connection?
Was your friend’s console on a wired or wireless connection?
At any point did any of you receive an error message about being unable to connect to Funcom Live services?
The private server you mention was from an outside host like G-Portal or a Co-op session created by your friend?

Thank you in advance for assisting in this investigation.