Mayra

Mayra



19 Apr

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for the additional information. Can you upload the video to Youtube or to a similar platform and share the link with us?

We hope to hear back from you. :slight_smile:


17 Apr

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share more details with us?

When you finish your play session do you exit the game completely or leave it on stand-by?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for reaching out to us. Can you share the game ruleset of the servers? (PvE, PvE-C or PvP)

We hope to hear back from you!


16 Apr

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your reply. In that case, could you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.


15 Apr

Comment
    Mayra on Forums - Thread - Direct

Hello again,

Can you please share the MS Info log?

In order to generate an MSInfo file please follow the steps below:
1 - Press Win+R and in the displayed dialog box type “msinfo32”
2 - It should show a new screen called “System information” where underneath it should display “File”, click “File” while “System Summary” is highlighted and then “Export”
3 - Name your file as you see fit and save it to an easy-to-find location
4 - Send that file our way

We await your reply.


12 Apr

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your log files with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Could you share a screenshot of the map while pointing to their exact location?

Also, if possible, could you record a short video to better showcase this erratic behavior?

We hope to hear back from you soon. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us how did you get to the conclusion the creature spawned inside your base? Was it still there when you logged in? Or was it any other evidence of it?

We hope to hear back from you soon. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. However, could you elaborate a bit more about the situation you’re facing?

If possible, please record a short video better showcasing the issue.

We hope to hear back from you. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out. Can you share the server number with us, please?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us your FuncomID?

Feel free to reach out in private if you prefer.

We hope to hear back from you soon. :slight_smile:


11 Apr

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your reports. In the future, please consider separating each into their own report to assist us in keeping information organized.

Regarding issue number 2:
Could you provide us with a video showing the specific location and building pieces used where the heroic treasures are passing through the floor?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you confirm if you have any active mods when experiencing this situation?

Also, if no mods are active, could you record a short video to better showcase these issues?

We hope to hear back from you soon! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you tell us if this is still an issue after the hotfix we just released?

We hope to hear back from you! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out. Could you elaborate a bit more about this issue?

Is there any particular foundation type used or from any particular building set?

Can you share a screenshot of the event log showing when they lost stability?

Please include as many details as possible to assist us in trying to pinpoint the issue.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your Log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your feedback. Our team is working on mitigating this issue as we speak.

Please keep an eye out for it on a hotfix very soon.