[2022] Status of bug report: Official srver All Thralls are naked white haire men after merge from 6430 to 6423

Greetings,

Thank you for reaching out to us. Unfortunately, that was an issue found on the server merges, not on the character transfer feature. Our team is still investigating the causes but we still don’t have an ETA for it.

Please let us know if we can assist you with any other matter.