[2022] Server transfers failing 30% of the time

Greetings,

Thank you for your feedback. We are working on a more permanent solution to this issue at the moment. And we ask everyone experiencing it to contact us via Zendesk so our agents can assist.

Click here to submit a ticket, make sure to chose the tag “Character transfer issues”:

There’s no need to detail the case, our team only needs the account ID (SteamID/PSN/XboxID), origin/destination server, and character name.

We appreciate your support on this matter.