over 2 years ago - AndyB - Direct link

Hi! Happy new year!

We’re aware of reports of store purchases or claims not arriving. Following a brief maintenance period, the item store and daily rewards system should be back online as of this writing, and we’re working on a plan to make sure all pending purchases/claims made over the holidays are delivered properly.

We’ll let you know as soon as they’re sent out - should be in the coming days. Thank you for your patience!

over 2 years ago - AndyB - Direct link

Items should be delivered as of today. Please let us know if your purchases still seem to be missing.