AndyB

AndyB


Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on January 21, at 14:00 GMT/ 9:00 AM EST/ 6:00 AM PST. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


14 Jan

Comment
    AndyB on Forums - Thread - Direct

Hi again friends, we can disagree with each other but please avoid ad hominem attacks when doing so.

Comment
    AndyB on Forums - Thread - Direct

The servers are online!

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on January 14, at 14:00 GMT/ 9:00 AM EST/ 6:00 AM PST. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


08 Jan

Comment
    AndyB on Forums - Thread - Direct

You’re allowed to not like balance changes and we appreciate your feedback, and you’re welcome to disagree with each other, but you need to avoid personal insults and especially avoid hateful and/or ableist speech when doing so. Performing minor cleanup.


07 Jan

Comment
    AndyB on Forums - Thread - Direct

Please don’t start with this. I can assure you the posts I removed from this thread included pejoratives for Asian people. We don’t tolerate bigoted speech here nor do we allow for unfounded claims (See: “Accusation Rule” under Social Guidelines)

Comment
    AndyB on Forums - Thread - Direct

Convenience/Service items such as Ability Points, Skill Points, Imbuers, Catalysts, and such will be 35% off until Monday morning.


06 Jan

Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on January 6, at 14:00 GMT/ 9:00 AM EST/ 6:00 AM PST. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


05 Jan

Comment
    AndyB on Forums - Thread - Direct

It’s fine to yell at us or about us but don’t be racist. Cleaning up some posts in the thread.


04 Jan

Comment
    AndyB on Forums - Thread - Direct

Hi! We’ve figured out what we’re gonna do about the event breaking over the year change. Here’s what’s gonna happen:

• Everyone will receive 4 days of event rewards they would/should have gotten while things were down (from where they last left off), which you can now find in Delivered Items
• Everyone will also receive 4 Snowflakes. You have until the 18th to nab these
• We’re extending the event to the 9th


01 Jan

Comment
    AndyB on Forums - Thread - Direct

Hello, we are aware that the Krampusnacht login rewards terminated early and are investigating our options. We are also aware there’s a lot of talk of a wonky “workaround”, which we technically can’t officially endorse, but we don’t think it’ll cause problems. Sorry for the trouble :sweat:


31 Dec

Post
    AndyB on Forums - Thread - Direct

The servers are back online!

Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on December 31, at 14:00 GMT/ 9:00 AM EST/ 6:00 AM PST. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


22 Dec

Comment
    AndyB on Forums - Thread - Direct

Servers are back online!

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on December 22, at 14:00 GMT/ 9:00 AM EST/ 6:00 AM PST. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


17 Dec

Comment
    AndyB on Forums - Thread - Direct

I should also add that the atlantean shard claim will be available until January 8th. This will give you a little bit of time after the event ends to get your gift.

Comment
    AndyB on Forums - Thread - Direct

Alright, the sales should be fixed and active. Everyone will also find up to 1200 Atlantean Shards in your item store claims (Under “Rewards”), in the form of six instances of 200 shards each. You may claim this up to six times total on any given account, but you can claim them on any character on your account.

For example, you could claim this three times on character 1 (for 600 shards), two times on character 2 (for 400 shards) and one time on character 3 (for 200 shards). Or all six on one character, if you want. Hopefully that makes sense.

This gift is available until January 8, 2021.

image (9)800×469 147 KB

Comment
    AndyB on Forums - Thread - Direct

Alright, the sales should be fixed and active. Everyone will also find up to 1200 Atlantean Shards in your item store claims (Under “Rewards”), in the form of six instances of 200 shards each. You may claim this up to six times total on any given account, but you can claim them on any character on your account.

For example, you could claim this three times on character 1 (for 600 shards), two times on character 2 (for 400 shards) and one time on character 3 (for 200 shards). Or all six on one character.

image (9)800×469 147 KB

Comment
    AndyB on Forums - Thread - Direct

Ugh, okay first:

  1. Discounts aren’t firing off for some reason; they were scheduled internally but the system didn’t fire it off. Looking into it.
  2. I understand you’re upset about the shards situation and we’re looking into some kind of middle-ground to compensate. As soon as I know more I’ll let yall know.

Sorry again for the trouble. :frowning:

Comment
    AndyB on Forums - Thread - Direct
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