[2022] Losing Progress and Things

Greetings,

Thank you for reaching out to us. Could you share additional information?

• Do you have your game installed on an SSD or HD?
• Is the console on the wireless or cabled internet connection?
• When you say “Online private” do you mean an online private server or do both of you try to play on a co-op session?
• If this is a digital copy of the game on which account it was purchased?

Thank you in advance.

Apologies for my delayed answer. And, thank you for the additional information.

When each of you finishes your play session do you exit the game through the menus before changing accounts? Could you please try that next time and check if the saved game still experiences that issue?

Thank you for providing all the information requested.

We have forwarded your case to our team for further investigation. We might reach out to you via direct message if there’s anything else they need.

Apologies for the inconvenience, and thank you for your patience.