Greetings Exile,
Thank you for reaching out to us. Can you share more details of the situation?
Is your console on a wired or wireless connection?
Can you share with us how old the current save you’re playing is, and can you give us an estimate on how much you’ve built so far?
When you finish your play session, do you usually leave the game on stand-by or do you completely exit it?
We await your reply.
Greetings Exile,
Would it be possible to connect your console with a cable to ensure no hiccups on the internet are causing the issue?
We await your reply.
Greetings,
Thank you for the additional details. By any chance, when the game freezes when trying to disconnect: have you tried to leave the console there for a long time before forcing the shutdown?
If so, how much did you leave it there and does it eventually finishes, or does it crash even after the long wait?
We hope to hear back from you.
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