almost 2 years ago - Mayra - Direct link

Greetings Exile,

Thank you for reaching out. We are currently investigating issues with those systems.
Could you share the file where you made the “serverruntime” change?

If possible, could you also share the database from your server for further investigation?

Feel free to reach out in private if you prefer tagging @Community.

We appreciate your feedback and support.

almost 2 years ago - Mayra - Direct link

Hey,

Thank you for your fast reply! Please upload the files to Google drive or to a similar platform and share the link with us.

It will be greatly appreciated if you share both the before and after files, as you mentioned.

Thank you in advance. :slight_smile: