[2023] Answers to your recent questions and reports

A lil somethin somethin: You can find the details for this event on the announcement page here.

As always, thank you for all your helpful bug reports and feedback so far!
Regarding the following reports and inquiries that we are currently receiving from many people, we would like to provide you with some information and guidance where possible.

[Regarding corrupted save data]
We are currently receiving reports that "save data is not saving" and "save data is corrupted", and we are urgently investigating the cause and making improvements.
We suspect that synchronization with the Steam Cloud system may be the cause of this problem, so we have temporarily changed the settings so that synchronization with the Steam Cloud is not performed.
We apologize for the inconvenience this may cause, but please understand.
In addition, we are gradually incorporating mitigation measures for this bug, so please give us a bit more time to fully resolve this issue.

[Regarding becoming stuck on terrain]
Currently, we have received reports characters becoming stuck and unable to move due to getting stuck in the terrain.
If you encounter this problem, we have prepared a "Return to the starting point" button in the Esc menu.
Based on the reports we received, we are working on correcting locations where characters are frequently becoming stuck due to the terrain, so if you encounter it, please try this workaround.

[About bugs caused by MODs]
Some bug reports and issues we have received reports on appear to have been caused by mods.
Craftopia has greatly changed and the internal specifications have been drastically altered due to seamless updates.
For this reason, there are mods that may have worked normally in the old Craftopia, but do not work properly after the seamless update, and as a result cause problems.
If this is the case for you then we recommend unsubscribing from all mods.
Since mods are made by volunteers on the Steam workshop, it is difficult for us to respond to bug reports related to mods. You may have to wait for the mod itself to be updated or the mod may not be compatible anymore. We hope that you understand.

[About verifying game files]
We have confirmed that some problems can be improved by verifying your game files on Steam.
You can do this from your game properties on Steam by right-clicking the game then goi to: “Properties" > "Local files" > "Verify integrity of game files".
We apologize for the inconvenience, but please try this first if you are experiencing any issues.

We are doing our best to respond to other bugs and feedback as soon as possible, and we will continue to make improvements.
Thank you for your continued support of Craftopia.

Pocketpair Development Team