about 4 years ago - ACE_JackalBark - Direct link

If you do get the time and energy, please do send us a support email with your client log. This is an issue we're looking into and the more client logs we have on it, the better!

about 4 years ago - ACE_JackalBark - Direct link

The goal, I believe, is for an error to kick you back to the lobby so you can try to log in again. That's part of what needs to be fixed. Having to ALT+F4 and then reload everything definitely sucks. We don't have a way (that I'm aware of) to pull client logs without contacting the customer at all, but we do have some front-end quality-of-life work to do when it comes to messaging errors to the players and asking them for more information.