ArtCraft Entertainment is excited to announce that Diane Migliaccio has joined the team as the Community Manager, beginning today.
Usually missing particles and the like are a result of an out-of-date or corrupted Visual C++ Library. We have a download for it at the bottom of the client download page. I hope that helps! If you keep having issues, please send us an email at [email protected] and we can troubleshoot with you.
We've invited Beta Group 4 and 5 so far (alongside the previous groups who have access through their backer pack). We'll send an email to your group when you've been invited in.
Beta Group 6 was a really big cohort, so we had to break it up, but you're in 6.1, so you should get your invite soon!
We don't have beta keys available yet. We have plenty of beta invitations to send out right now (I think we're up above 360,000 accounts now?) and registrations are still open which means folks are still able to get (later) access to the beta if they register.
If you're still having troubles, send us an email with a screenshot of the error: [email protected]
The pantheon got a little switcheroo to better fit the direction of the lore and the game. Valkyn is now included in the Sun realm (he was floating off by himself before), Zaleena is in Earth, and Illara is in Moon. Hero is not included in the pantheon proper, but retains his title of First Crow.
Hi, hello, friendly neighborhood CS manager here. 👋
First, it's our policy not to discuss disciplinary actions or warnings with anyone except the individual in question, so I won't comment on the specifics of any suspensions/bans/warnings/such and so on. I can talk about the Rules of Conduct and Terms and Conditions in general, though!
We take the use of slurs very seriously. We don't like them and we won't tolerate them. There are plenty of nice, snappy curses that are wholly permitted in-game. Pick a different word.
We investigate infractions against the RoC and T&C after a report. I don't sit around and read chat all day hoping to snap someone up for a violation. That said, your guild chats, group chats, private messages, etc in game are all using our chat service. They're all bound by our RoC and T&C, no matter how private you feel they are. A real-world threat sent through DM is treated the same as one posted in public chat. You...