ACE_JackalBark

ACE_JackalBark


28 Dec

Comment

We're still digging into this issue on our end. No current ETA on uptime, but watch this space for updates.


15 Sep

Post

ArtCraft Entertainment is excited to announce that Diane Migliaccio has joined the team as the Community Manager, beginning today.

FULL STORY


11 Sep


08 Sep


04 Sep


28 Aug


21 Aug


18 Aug

Comment

Interesting suggestion! I know there are some web updates in the works (but let's be real, when aren't there). I'm not sure if this included or not but I can pass the word along to the web team.

Comment

Usually missing particles and the like are a result of an out-of-date or corrupted Visual C++ Library. We have a download for it at the bottom of the client download page. I hope that helps! If you keep having issues, please send us an email at [email protected] and we can troubleshoot with you.


13 Aug

Comment

EKs can currently only be woken up by the Kindgom owner. Leaving them up and running all the time eats up a lot of server space which ends up costing a lot of money.


12 Aug

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We've invited Beta Group 4 and 5 so far (alongside the previous groups who have access through their backer pack). We'll send an email to your group when you've been invited in.
Beta Group 6 was a really big cohort, so we had to break it up, but you're in 6.1, so you should get your invite soon!

Comment

We don't have beta keys available yet. We have plenty of beta invitations to send out right now (I think we're up above 360,000 accounts now?) and registrations are still open which means folks are still able to get (later) access to the beta if they register.


11 Aug

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Like, now-ish, is my theory.


28 Jul

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They're correct! When we transition into our closed Beta, we'll start inviting people based on their Beta Group. Everyone who is currently involved in testing right now has purchased a Starter Pack from the store.


09 Jul

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This is a known bug, sorry! We're working on getting it fixed ASAP.


22 Jun

Post

Wake up to a new Crowfall patch!

FULL STORY


10 Jun

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If you're still having troubles, send us an email with a screenshot of the error: [email protected]


12 May

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The pantheon got a little switcheroo to better fit the direction of the lore and the game. Valkyn is now included in the Sun realm (he was floating off by himself before), Zaleena is in Earth, and Illara is in Moon. Hero is not included in the pantheon proper, but retains his title of First Crow.


05 May

Comment

Hi, hello, friendly neighborhood CS manager here. 👋
First, it's our policy not to discuss disciplinary actions or warnings with anyone except the individual in question, so I won't comment on the specifics of any suspensions/bans/warnings/such and so on. I can talk about the Rules of Conduct and Terms and Conditions in general, though!
We take the use of slurs very seriously. We don't like them and we won't tolerate them. There are plenty of nice, snappy curses that are wholly permitted in-game. Pick a different word.


We investigate infractions against the RoC and T&C after a report. I don't sit around and read chat all day hoping to snap someone up for a violation. That said, your guild chats, group chats, private messages, etc in game are all using our chat service. They're all bound by our RoC and T&C, no matter how private you feel they are. A real-world threat sent through DM is treated the same as one posted in public chat. You...

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15 Apr

Comment

Whoops, looks like I set the permissions incorrectly! You should be able to do it now.




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