devtrackers.gg
Hey all,
We'll be performing maintenance on our matchmaking system starting tonight at 5:45pm Pacific (02:45 CEST). We'll be taking down one game mode at a time, which means that you won’t be able to queue for that game mode until maintenance for that mode is complete. We’ll be starting with Harvester Command. Once Harvester Command is properly updated, we'll re-enable it and move onto Heart of the Hives. We expect that maintenance for both Harvester Command and Heart of the Hives should take less than 90 minutes. I'll be posting updates to this thread during the maintenance window.
Context:
We're implementing a change to our matchmaking system that should dramatically improve the chances that you get matchmade to regions where you have acceptable/playable latency at the cost of slightly increased queue times. We attempted to roll this change out on June 6 but we ran into some issues and had to roll back to our previous matchmaking configuration.
We’ll be monitoring the change once it’s live and making adjustments as needed. We expect that we’ll be able to make those changes without any further downtime.
Thanks!
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EDIT1 (5:45pm Pacific): We think we should be able to make the changes to matchmaking without taking the game modes down (some wizards over here). We're going to make the switch for Harvester Command at 6pm.
EDIT2 (6:00pm Pacific): Swap over is starting now.
EDIT3 (6:11pm Pacific): Swap over is complete for Harvester Command. Everything looks good so far and we've seen multiple matches started correctly. We're going to let this sit for a little bit longer and then start on Heart of the Hives.
EDIT4 (6:22pm Pacific): Swap over for Heart of the Hives is starting now.
EDIT5 (6:48pm Pacific): Maintenance is complete! Let us know if you see anything wonky with matchmaking.
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