almost 2 years ago - FatsharkJulia - Direct link

I’ve passed this on to development. Thank you for your report.

almost 2 years ago - FatsharkJulia - Direct link

I’ve passed this on to development. Thank you for your report.

almost 2 years ago - FatsharkJulia - Direct link

Any luck if you press the Win key + arrow keys?

almost 2 years ago - FatsharkJulia - Direct link

Any luck if you press the Win key + arrow keys?

almost 2 years ago - FatsharkJulia - Direct link

I can help with a refund. Could you reach out at https://fatshark.se/support, please?

almost 2 years ago - FatsharkJulia - Direct link

I can help with a refund. Could you reach out at https://fatshark.se/support, please?

almost 2 years ago - FatsharkJulia - Direct link

Did you use the same email address as the one used here to submit your ticket? On looking it up in our Support Portal, it returns no results. If you created your ticket using another email address, please DM it to me

almost 2 years ago - FatsharkJulia - Direct link

I apologise for the delayed responses but I’m sure you can understand we’ve been incredibly busy.

To make sure you receive responses in a timely manner I recommend contacting us via the Support Portal which I understand you say you’ve already done, but looking up your email address produces no results.

I was also under the impression you wanted a refund based on your previous response.

This is a very niche issue that I don’t have the answers for but I can continue to press this with development for potential solutions.

almost 2 years ago - FatsharkJulia - Direct link

Could you try wiping your Darktide AppData directory?

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark
  4. Delete Darktide directory