FatsharkJulia

FatsharkJulia


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Did you also use the ‘Verify Integrity of Game Files’ option? This is an important step. :slight_smile:

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Hmmm I’ve no experience with reason 5008 so I’ve queried this with my colleagues instead!


Yesterday

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From our experience this is usually the result of a routing incompatibility, which your ISP should be able to help with. I recommend contacting your ISP, it may help to reference our server address: https://5107.playfabapi.com/

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Sorry to hear this. I see that your GPU drivers are a couple of years outdated. I recommend performing a clean re-installation and seeing if there’s any improvement then: https://support.fatshark.se/hc/en-us/articles/360021233554--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-NVIDIA-GPU-Drivers

In addition to this, please also use the ‘Verify Integrity of Game Files’ option by:

  1. Right-click Vermintide 2 in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local ...
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Indeed, no luck with the crash that led to the controller error unfortunately. If it happens to reoccur, please let us know!


23 May

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Hi Gungnir, I’ve been able to locate one of your crashes using your GamerTag, and I hope you will see an improvement in stability after our upcoming patch.


19 May

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Sorry to see you’re having such a bad time with these crashes! This is an old crash that seems to have resurfaced, so I’ve reopened it in our database. Thank you!

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Thank you Alipheese, we’re aware of this one.


18 May

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It looks like your Intel(R) HD Graphics 3000 is set as your primary GPU as opposed to your NVIDIA GeForce GTX 1070 which is resulting in your crashes. Please:

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17 May

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Do you have a link to the recording? :slight_smile:

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Oh! No, my bad! That’s really odd, we usually see these issues on PC. I’ll see if our QA department can look in to this.

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Issues of this nature are usually a result of your ‘Default Format’ or audio channels being misconfigured. Please have a look at: https://support.fatshark.se/hc/en-us/articles/360021425153--PC-How-to-Resolve-Most-Audio-Issues

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That would be our Backend Engineer! :smiley: Happy to hear it.


16 May

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:frowning: Sorry about this. I’ve added your crash to our database.

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Could you check now, please? :slight_smile:

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Thank you for letting us know, I’ve added this to our database.

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This should now be solved - please let us know if you have any other problems.


13 May

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We are aware of and working on this crash! Thank you for reporting. :slight_smile: