about 2 years ago - /u/slayerdk-PHX - Direct link

We are working hard to quickly resolve live issues.

For more help or assistance with your account, contact Dauntless Player Support.

Be sure to keep an eye on current issues at our Favro Issues Tracker.

- Phoenix Labs Development Team


Greetings Slayers!

With every patch comes unforeseen bugs. Until the next patch is released, this will be the place to post your reports on bugs or other technical issues. These Megathreads provide both the developers and the community a consolidated place to track current and pending issues.

Prerequisites:

  1. We request that you upload your screenshots/videos of potential issues to Google Drive and include the link to that evidence with your report. When using Google Drive, please make sure the Share Settings for each file/folder is set to "Anyone with the link", otherwise we will not be able to see it.

  2. Provide as much information as you can both in the format and in your Extra Details. This helps us recreate bugs on our end and discover if the issue is widespread or localized.

Please copy & paste the format below when creating a comment.

Bug Submission Format:

In-Game Name:

Type of Bug: Behemoth, Weapon, Gear, Performance, Cosmetic, Visual, etc.

Google Drive Link(s): See Prerequisites for instructions.

Normal Behavior: What is normally supposed to occur?

Actual Behavior: What actually happened?

System Specs: Internet speed, Operating System, CPU, GPU, (or Console).

Geographic Location: This is so we can verify which server you are connected to.

Session ID: (Optional) This can be found at the top right-hand corner of your screen.

Reproduction Rate: 1/10: Occurs once every 10 times, 10/10: Occurs every time

Reproduction Steps: How can we cause it to happen so that it may be tested?

Extra Details: Anything else that may help?

Every comment might not be addressed, but rest assured that the devs go through each one.

Before commenting, please aim to upvote comments that are the same or similar to an issue you have experienced, as someone else may have mentioned it already.

External link →
about 2 years ago - /u/slayerdk-PHX - Direct link

We are working hard to quickly resolve live issues.

For more help or assistance with your account, contact Dauntless Player Support.

Be sure to keep an eye on current issues at our Favro Issues Tracker.

- Phoenix Labs Development Team


Greetings Slayers!

With every patch comes unforeseen bugs. Until the next patch is released, this will be the place to post your reports on bugs or other technical issues. These Megathreads provide both the developers and the community a consolidated place to track current and pending issues.

Prerequisites:

  1. We request that you upload your screenshots/videos of potential issues to Google Drive and include the link to that evidence with your report. When using Google Drive, please make sure the Share Settings for each file/folder is set to "Anyone with the link", otherwise we will not be able to see it.

  2. Provide as much information as you can both in the format and in your Extra Details. This helps us recreate bugs on our end and discover if the issue is widespread or localized.

Please copy & paste the format below when creating a comment.

Bug Submission Format:

In-Game Name:

Type of Bug: Behemoth, Weapon, Gear, Performance, Cosmetic, Visual, etc.

Google Drive Link(s): See Prerequisites for instructions.

Normal Behavior: What is normally supposed to occur?

Actual Behavior: What actually happened?

System Specs: Internet speed, Operating System, CPU, GPU, (or Console).

Geographic Location: This is so we can verify which server you are connected to.

Session ID: (Optional) This can be found at the top right-hand corner of your screen.

Reproduction Rate: 1/10: Occurs once every 10 times, 10/10: Occurs every time

Reproduction Steps: How can we cause it to happen so that it may be tested?

Extra Details: Anything else that may help?

Every comment might not be addressed, but rest assured that the devs go through each one.

Before commenting, please aim to upvote comments that are the same or similar to an issue you have experienced, as someone else may have mentioned it already.

External link →
about 2 years ago - /u/Cinco4706 - Direct link

Originally posted by AresThreeFive

▪ In-Game Name: AresThreeFive

▪ Type of Bug: Rumour Dye Quest

▪ Google Drive Link(s): https://drive.google.com/file/d/10i-CJB4tJ64wiv9o5M_o96s0pOjYrFU8/view?usp=sharing

▪ Normal Behavior: Getting the dye rumour drop should give access to the rumour quest to unlock the dye.

▪ Actual Behavior: In the drop results for the Fenroar it shows a rumour dye called Petrified but no quest starts from this drop.

▪ System Specs: N/A

▪ Geographic Location: US EAST

▪ Reproduction Rate: 10/10 I got the drop multiple times but nothing in the quest log to complete it.

It looks like this is impacting a specific set of users, we're working on a fix. Thank you for the report!

about 2 years ago - /u/joshlhood - Direct link

A quick note that we've intentionally temporarily removed this week's quest seasonal challenge. This is to resolve a related issue where a portion of players were not getting any other challenges this week. All players should now have 9 challenges this week.

We're currently planning to rectify this by including this week's quest challenge as an extra one in with next week's set instead.

Apologies for the disruption!

about 2 years ago - /u/joshlhood - Direct link

Originally posted by AresThreeFive

▪ In-Game Name: AresThreeFive

▪ Type of Bug: Rumour Dye Quest

▪ Google Drive Link(s): https://drive.google.com/file/d/10i-CJB4tJ64wiv9o5M_o96s0pOjYrFU8/view?usp=sharing

▪ Normal Behavior: Getting the dye rumour drop should give access to the rumour quest to unlock the dye.

▪ Actual Behavior: In the drop results for the Fenroar it shows a rumour dye called Petrified but no quest starts from this drop.

▪ System Specs: N/A

▪ Geographic Location: US EAST

▪ Reproduction Rate: 10/10 I got the drop multiple times but nothing in the quest log to complete it.

We've just deployed a fix for this issue! Thanks for your patience :)

about 2 years ago - /u/joshlhood - Direct link

Originally posted by IEATALLTHEBUTT

Bought a 3day slayers pass and ofc i haven't had working weeklies since then.

This issue should now be resolved.