devtrackers.gg → Dauntless

[IMPORTANT!] Current Known Issues


about 1 month ago - /u/Cinco4706 - Direct link

These will update as we get more info to you.

Technical Issues

  • Players on Xbox and Switch were impacted with a version mismatch error
  • Players that opened the game on Xbox between 3AM-10AM PST are unable to log into the game on any device. It's safe for others to login now. Players on Switch were impacted for weeks, the version issue on Switch is now resolved.
  • However, if you still get the error your account itself will need to be fixed. Please write into support here if you're still getting the error. I've added a template below to get it processed quicker. https://support.playdauntless.com/hc/en-us
    • I was impacted by the version mismatch error.
    • In Game Name:
    • Devices I can play on:

Gameplay Issues

  • Gauntlet is back up now.
  • Hunt pass expiring has been resolved.

Achievement Issues

The following achievements are currently unattainable by some or all players on all platforms.

  • Pass completion - reach max level on Hunt Pass
  • Entered the Gauntlet - Earn a crest from Gauntlet mode
  • De-Icer - get two interrupts on Deepfrost Skarn in the same fight.
External link →
about 1 month ago - /u/Cinco4706 - Direct link

These will update as we get more info to you.

Technical Issues

  • Players on Xbox and Switch were impacted with a version mismatch error
  • Players that opened the game on Xbox between 3AM-10AM PST are unable to log into the game on any device. It's safe for others to login now. Players on Switch were impacted for weeks, the version issue on Switch is now resolved.
  • However, if you still get the error your account itself will need to be fixed. Please write into support here if you're still getting the error. I've added a template below to get it processed quicker. https://support.playdauntless.com/hc/en-us
    • I was impacted by the version mismatch error.
    • In Game Name:
    • Devices I can play on:

Gameplay Issues

  • Gauntlet is back up now.
  • Hunt pass expiring has been resolved.

Achievement Issues

The following achievements are currently unattainable by some or all players on all platforms.

  • Pass completion - reach max level on Hunt Pass
  • Entered the Gauntlet - Earn a crest from Gauntlet mode
  • De-Icer - get two interrupts on Deepfrost Skarn in the same fight.
External link →
about 1 month ago - /u/Cinco4706 - Direct link

Originally posted by ratgarcon

f**k I opened on the switch before I saw this- am I f**ked? Will this eventually be patched?

We're focusing on it but no details, this is honestly a tough one. Keep an eye out on this thread as I edit it with updates, but at minimum would expect at least a day for an update, sorry. We're going through our potential options now and then there's gonna be a workload behind that.

about 1 month ago - /u/Cinco4706 - Direct link

Originally posted by Big_Maintenance_9056

RIP, so xbox ppl cant play before it officially goes away?

Only if you tried to log in during that time period, we are currently looking into options to resolve it.

about 1 month ago - /u/Cinco4706 - Direct link

Originally posted by Eridain

I mean, the game is dead anyway right? Does it really matter then if anything is getting fixed?

It is going down, but until then it's always worth trying to give people the best experience possible.

about 1 month ago - /u/Cinco4706 - Direct link

Originally posted by Mesoproterozoico

The team is working to fix the trophies before the end? Is there still hope? 😢

No, sorry, just trying to carry it over the finish line.

about 1 month ago - /u/Cinco4706 - Direct link

Originally posted by kingpepsi725

Is Nintendo switch fixed? Or will my switch still get f**ked if I open the game

Still not fixed, will update this post as soon as it is.

29 days ago - /u/Cinco4706 - Direct link

Originally posted by TrackAromatic5803

Updates for those of us can't get in????

Working to resolve those that can't get in. I'll update this post and make an announcement on Discord pinging subscribers when it's resolved.

29 days ago - /u/Cinco4706 - Direct link

Originally posted by Kilvernas

It says the servers are shutting down in May is this fake?

They are, but we're trying to keep things running smooth until then, so some issues worth focusing on.

22 days ago - /u/Cinco4706 - Direct link

Originally posted by Adair02

u/Cinco4706 I was able to link my Epic Account I use on Xbox and access the Dauntless support page, is there a turn around time for the fix per account once submitted?

Thank you all for working on this issue.

No specific turnaround, it's a lot of manual work. For anyone able to play on non Switch devices hopefully we'll have them resolved soon, please keep an eye on your mail, we'll respond to each individual once resolved.

For now it's after work hours, so it's unlikely to happen today.

22 days ago - /u/Cinco4706 - Direct link

Originally posted by TrackAromatic5803

Where do we put this info?

Send it into here please https://support.playdauntless.com/hc/en-us

Thanks!

21 days ago - /u/Cinco4706 - Direct link

Originally posted by JensFleur

Hi Cinco!

Any way you guys could give the bugged trophies to players too, the same way you’re unblocking accounts?

Might be a stupid idea, but I think a lot of people would appreciate it.

Thanks for the updates either way, we appreciate it!

That may not be possible, we're looking into potentially removing those trophies where possible at shutdown though.

20 days ago - /u/Cinco4706 - Direct link

Originally posted by Adair02

Just want to pop in and thank you all. Not even a day after submitting the ticket my Xbox account is all fixed thank you all.

You're welcome, glad to hear you're able to play again! Sadly, Switch is still down for now.

14 days ago - /u/Cinco4706 - Direct link

Originally posted by Top-Second-7503

can you say when switch will be back up?

Yes, will announce on Discord and ping subscribers when it is.

8 days ago - /u/Cinco4706 - Direct link

The inherent issue has now been resolved on Switch so ALL devices are safe to play on. If you're still getting the version mismatch error, please write in as shown on the edited original post and we'll get it resolved.

In addition, we're looking into ways to fix all accounts either in batches or at once. This is not a guarantee, so again if you have the issue please write in.

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1 day ago - /u/Cinco4706

[IMPORTANT!] Current Known Issues

8 days ago - /u/Cinco4706
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