[2019] We are tracking and investigating - OCE / SEA Servers

For Asia, Australia, and South America:

We are going to disable flow to AU and AS for some users while we work with our server hosting partner to figure out what is going on with slow start up times. They will go to whatever region they have the next best ping to and it will result in them being able to match much quicker.

NA:

Servers should be working normally <3

Update 1:

We're are temporarily disabling flow to AU/AS so we can better work on this with our server hosting partner. Slayers in those areas will be moved to the region with the next best ping. Matchmaking times should improve.

Update 2:

US matchmaking should be back to normal.

If you're still experiencing slow matchmaking, please reply with your region, system, and how long you waited before finding a match or disconnecting. This will help us better track any additional problems.

Thanks!

Update 3:

We are continuing work with our server hosting partner to diagnose matchmaking slowness in Asia, Australia, and South America. No fix just yet, but we'll let you know if anything changes.

Update 4:

We've disabled flow to South American servers as we continue to work on matchmaking issues. If you're playing in SA, you will be matched to the region with the next best ping. This should help with wait times.

They are not experiencing the same issue, so the same solution wouldn't work :}

It will be fixed in patch 0.8.3 <3