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- Phoenix Labs Development Team
Greetings Slayers!
With every patch comes unforeseen bugs. Until the next patch is released, this will be the place to post your reports on bugs or other technical issues. These Megathreads provide both the developers and the community a consolidated place to track current and pending issues.
Prerequisites:
We request that you upload your screenshots/videos of potential issues to Google Drive and include the link to that evidence with your report. When using Google Drive, please make sure the Share Settings for each file/folder is set to "Anyone with the link", otherwise we will not be able to see it.
Provide as much information as you can both in the format and in your Extra Details. This helps us recreate bugs on our end and discover if the issue is widespread or localized.
Please copy & paste the format below when creating a comment.
Bug Submission Format:
▪ In-Game Name:
▪ Type of Bug: Behemoth, Weapon, Gear, Performance, Cosmetic, Visual, etc.
▪ Google Drive Link(s): See Prerequisites for instructions.
▪ Normal Behavior: What is normally supposed to occur?
▪ Actual Behavior: What actually happened?
▪ System Specs: Internet speed, Operating System, CPU, GPU, (or Console).
▪ Geographic Location: This is so we can verify which server you are connected to.
▪ Session ID: (Optional) This can be found at the top right-hand corner of your screen.
▪ Reproduction Rate: 1/10: Occurs once every 10 times, 10/10: Occurs every time
▪ Reproduction Steps: How can we cause it to happen so that it may be tested?
▪ Extra Details: Anything else that may help?
Every comment might not be addressed, but rest assured that the devs go through each one.
Before commenting, please aim to upvote comments that are the same or similar to an issue you have experienced, as someone else may have mentioned it already.
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