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Please see this thread: https://www.reddit.com/r/dauntless/comments/8ntx1f/chat_and_server_outages_in_australia_south_east/ for future updates!
Good Morning, Afternoon, and Evening folks! We're having a problem cycling our city servers in AUS, SEA, and BR. As a result, we're going to have to manually destroy some servers and restart them. You will likely get kicked out to the main menu but able to log right back in right away. If you're in a hunt, you should notice nothing. Super sorry for the interruption.
Update ~14:30 UTC : I am very sorry for the continued issues. Last night after the restarts, everything looked good and initial tests were okay. I even watched a streamer playing on SEA head back to an island, just in case. Unfortunately, something went wrong and the matchmaker took a nose dive again. Even worse, none of the alarms (they are there to wake us up when these things happen) which are set to fire match making queues get too busy sounded at all. We're making it a number one priority this morning to resolve both these issues as fast as we can.
Update 16:05 UTC : We're still investigating the root cause. We're going remove South America, Oceania, and South East Asia from the matchmaking queue in order to let players in.
Update 16:22 UTC : We're have removed South America, Oceania, and South East Asia from the matchmaking queue in order to let players in. Latency will be sub-optimal while we get these regions back up and running. Hold tight. Next update at 18:00 UTC or sooner.
UPDATE 17:51 UTC Moving the updates to a new thread so I can focus on helping fix stuff and the awesome publishing crew can more effectively update y'all. https://www.reddit.com/r/dauntless/comments/8ntx1f/chat_and_server_outages_in_australia_south_east/
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