about 1 year ago - /u/slayerdk-PHX - Direct link

We are working hard to quickly resolve live issues.

For more help or assistance with your account, contact Dauntless Player Support.

Be sure to keep an eye on current issues at our Favro Issues Tracker.

- Phoenix Labs Development Team


Greetings Slayers!

With every patch comes unforeseen bugs. Until the next patch is released, this will be the place to post your reports on bugs or other technical issues. These Megathreads provide both the developers and the community a consolidated place to track current and pending issues.

Prerequisites:

  1. We request that you upload your screenshots/videos of potential issues to Google Drive and include the link to that evidence with your report. When using Google Drive, please make sure the Share Settings for each file/folder is set to "Anyone with the link", otherwise we will not be able to see it.

  2. Provide as much information as you can both in the format and in your Extra Details. This helps us recreate bugs on our end and discover if the issue is widespread or localized.

Please copy & paste the format below when creating a comment.

Bug Submission Format:

In-Game Name:

Type of Bug: Behemoth, Weapon, Gear, Performance, Cosmetic, Visual, etc.

Google Drive Link(s): See Prerequisites for instructions.

Normal Behavior: What is normally supposed to occur?

Actual Behavior: What actually happened?

System Specs: Internet speed, Operating System, CPU, GPU, (or Console).

Geographic Location: This is so we can verify which server you are connected to.

Session ID: (Optional) This can be found at the top right-hand corner of your screen.

Reproduction Rate: 1/10: Occurs once every 10 times, 10/10: Occurs every time

Reproduction Steps: How can we cause it to happen so that it may be tested?

Extra Details: Anything else that may help?

Every comment might not be addressed, but rest assured that the devs go through each one.

Before commenting, please aim to upvote comments that are the same or similar to an issue you have experienced, as someone else may have mentioned it already.

External link →
about 1 year ago - /u/slayerdk-PHX - Direct link

We are working hard to quickly resolve live issues.

For more help or assistance with your account, contact Dauntless Player Support.

Be sure to keep an eye on current issues at our Favro Issues Tracker.

- Phoenix Labs Development Team


Greetings Slayers!

With every patch comes unforeseen bugs. Until the next patch is released, this will be the place to post your reports on bugs or other technical issues. These Megathreads provide both the developers and the community a consolidated place to track current and pending issues.

Prerequisites:

  1. We request that you upload your screenshots/videos of potential issues to Google Drive and include the link to that evidence with your report. When using Google Drive, please make sure the Share Settings for each file/folder is set to "Anyone with the link", otherwise we will not be able to see it.

  2. Provide as much information as you can both in the format and in your Extra Details. This helps us recreate bugs on our end and discover if the issue is widespread or localized.

Please copy & paste the format below when creating a comment.

Bug Submission Format:

In-Game Name:

Type of Bug: Behemoth, Weapon, Gear, Performance, Cosmetic, Visual, etc.

Google Drive Link(s): See Prerequisites for instructions.

Normal Behavior: What is normally supposed to occur?

Actual Behavior: What actually happened?

System Specs: Internet speed, Operating System, CPU, GPU, (or Console).

Geographic Location: This is so we can verify which server you are connected to.

Session ID: (Optional) This can be found at the top right-hand corner of your screen.

Reproduction Rate: 1/10: Occurs once every 10 times, 10/10: Occurs every time

Reproduction Steps: How can we cause it to happen so that it may be tested?

Extra Details: Anything else that may help?

Every comment might not be addressed, but rest assured that the devs go through each one.

Before commenting, please aim to upvote comments that are the same or similar to an issue you have experienced, as someone else may have mentioned it already.

External link →
about 1 year ago - /u/joshlhood - Direct link

Originally posted by DragonRanger2185

Two bugs I’ve noticed is that no one seems to be showing up as online. I checked the guild I’m in, and even I was showing as offline. The other bug pertains to chat messages. I only tried the quick chat messages, so I don’t know if it’s the same with messages you type yourself, but I get a message saying “Unable to send message”.

Thanks for the report - we're investigating this, looks like an unintended knock-on to another fix we made to the guild tab.

about 1 year ago - /u/joshlhood - Direct link

Originally posted by Devboy915

'Biggest Hit' tracker adds biggest hit each hunt instead of comparing the values and taking bigger one.

Thanks, looking into this one.

about 1 year ago - /u/joshlhood - Direct link

Originally posted by AresThreeFive

In-Game Name: AresThreeFive

Type of Bug: Reward Cache Item

A dye in the style section of the reward cache is called Cerulean but once you purchase it you receive the Hero dye. Possibly one of them is named incorrectly because I couldn't find any info on a dye called Cerulean for the game.

Hero is correct, apologies for the mixup - we're fixing it now.

about 1 year ago - /u/joshlhood - Direct link

Originally posted by Nickollie1

▪ In-Game Name: NICK-O-LLIE

▪ Type of Bug: Rumour Questline with chainblades on Blazeworks after breaking Gnashers head while enraged does not drop the rumour.

▪ Normal Behavior: Usually, the other blazework rumours did drop on head break while enraged, gnashers did not. I tried it 3 times and it did not drop.

▪ Actual Behavior: No Rumour dropped. I already have the other weapons rumours, I know this line of rumours have to happen in order, which I followed.

▪ System Specs: On PC

▪ Geographic Location: NA

▪ Reproduction Steps: Try completing the rumour on Blazeworks

Hi - the Blazeworks Rumour for Chain Blades does not drop from Gnasher, it drops from Bloodshot Shrowd. Rest of the conditions you were aiming for were correct.

about 1 year ago - /u/joshlhood - Direct link

Originally posted by Nickollie1

Oh wow, sorry man! YouTube videos are plain wrong then. Thank you for letting me know!

Some of the Blazeworks rumours have had their unlocks or step requirements adjusted over time as we rotated the Behemoths on that island. So they weren't necessarily wrong at the time, they just are now :D

about 1 year ago - /u/joshlhood - Direct link

Originally posted by Global-String-8564

Switch server connectivity issue. Error communicating with servers on login attempt

We're sorry that some players on Switch are hitting this, we believe we have it resolved for these accounts in the next patch.

about 1 year ago - /u/joshlhood - Direct link

Originally posted by Coral_Fishman

I can confirm that the quest drops when breaking the head of an enraged bloodshot shroud. One page on the wiki does incorrectly report that the Gnasher drops the quest. Unfortunately I can also confirm that the bug still exists that doesn't allow you to complete the second part of the quest -- slaying 4 Heroic Razorwing Kharabaks. I slayed one with chain blades and it didn't register. This same bug has existed for many of the other blazeworks rumors so I'm not going to do a lot of experimenting.

Hi Coral_Fishman - I've been testing here and it looks like this quest does progress if you slay a Razorwing Kharabak on Blazeworks correctly (and x2 with chain blades). It doesn't need to be a Heroic, and I'm gonna get that objective updated for a future patch.