about 1 year ago - /u/slayerdk-PHX - Direct link

We are working hard to quickly resolve live issues.

For more help or assistance with your account, contact Dauntless Player Support.

- Phoenix Labs Development Team


Greetings Slayers!

With every patch comes unforeseen bugs. Until the next patch is released, this will be the place to post your reports on bugs or other technical issues. These Megathreads provide both the developers and the community a consolidated place to track current and pending issues.

Prerequisites:

  1. We request that you upload your screenshots/videos of potential issues to Google Drive and include the link to that evidence with your report. When using Google Drive, please make sure the Share Settings for each file/folder is set to "Anyone with the link", otherwise we will not be able to see it.

  2. Provide as much information as you can both in the format and in your Extra Details. This helps us recreate bugs on our end and discover if the issue is widespread or localized.

Please copy & paste the format below when creating a comment.

Bug Submission Format:

In-Game Name:

Type of Bug: Behemoth, Weapon, Gear, Performance, Cosmetic, Visual, etc.

Google Drive Link(s): See Prerequisites for instructions.

Normal Behavior: What is normally supposed to occur?

Actual Behavior: What actually happened?

System Specs: Internet speed, Operating System, CPU, GPU, (or Console).

Geographic Location: This is so we can verify which server you are connected to.

Session ID: (Optional) This can be found at the top right-hand corner of your screen.

Reproduction Rate: 1/10: Occurs once every 10 times, 10/10: Occurs every time

Reproduction Steps: How can we cause it to happen so that it may be tested?

Extra Details: Anything else that may help?

Every comment might not be addressed, but rest assured that the devs go through each one.

Before commenting, please aim to upvote comments that are the same or similar to an issue you have experienced, as someone else may have mentioned it already.

External link →
about 1 year ago - /u/slayerdk-PHX - Direct link

We are working hard to quickly resolve live issues.

For more help or assistance with your account, contact Dauntless Player Support.

- Phoenix Labs Development Team


Greetings Slayers!

With every patch comes unforeseen bugs. Until the next patch is released, this will be the place to post your reports on bugs or other technical issues. These Megathreads provide both the developers and the community a consolidated place to track current and pending issues.

Prerequisites:

  1. We request that you upload your screenshots/videos of potential issues to Google Drive and include the link to that evidence with your report. When using Google Drive, please make sure the Share Settings for each file/folder is set to "Anyone with the link", otherwise we will not be able to see it.

  2. Provide as much information as you can both in the format and in your Extra Details. This helps us recreate bugs on our end and discover if the issue is widespread or localized.

Please copy & paste the format below when creating a comment.

Bug Submission Format:

In-Game Name:

Type of Bug: Behemoth, Weapon, Gear, Performance, Cosmetic, Visual, etc.

Google Drive Link(s): See Prerequisites for instructions.

Normal Behavior: What is normally supposed to occur?

Actual Behavior: What actually happened?

System Specs: Internet speed, Operating System, CPU, GPU, (or Console).

Geographic Location: This is so we can verify which server you are connected to.

Session ID: (Optional) This can be found at the top right-hand corner of your screen.

Reproduction Rate: 1/10: Occurs once every 10 times, 10/10: Occurs every time

Reproduction Steps: How can we cause it to happen so that it may be tested?

Extra Details: Anything else that may help?

Every comment might not be addressed, but rest assured that the devs go through each one.

Before commenting, please aim to upvote comments that are the same or similar to an issue you have experienced, as someone else may have mentioned it already.

External link →
about 1 year ago - /u/Cinco4706 - Direct link

Originally posted by Spiritual_City_5312

▪ In-Game Name: VlenidohvWohali

▪ Type of Bug: Account connection

▪ Normal Behavior: The game automatically logs me into my linked account when I open the game.

▪ Actual Behavior: The game says my account is already linked to my Xbox, but wants me to sign in to my epic games account. When I enter my correct email, it says “Please enter the email address you used to create your Epic Games account.”

▪ System Specs: Xbox One

▪ Geographic Location: Northern California, United States

▪ Reproduction Rate: 10/10 Since Friday, June 23

▪ Reproduction Steps: I open the game and press A

▪ Extra Details: Yes I’ve looked at your support page, and Yes I am absolutely positive that my information is correct. I’ve searched everywhere for a solution with no results.

Hey there, can you please write into support (link at the top) and include the email you use to login with Epic. If possible, I'd also recommend logging in on PC to see what progress you see there. Thanks!

about 1 year ago - /u/Cinco4706 - Direct link

Originally posted by Spiritual_City_5312

I’ve also tried logging in on an incognito tab and same result.

Can you please try the login with Xbox games option on their website and check your details there if possible?

about 1 year ago - /u/Cinco4706 - Direct link

Originally posted by Spiritual_City_5312

Unfortunately, I have, multiple times; still the same message. Are you sure the server isn’t down? I’ve seen other people in the community complaining about the same thing.

Hello, the websites should work regardless, did you try logging in here and you can please try to contact us here using that login? It'll be easier to handle anything account specific there. Thanks!

about 1 year ago - /u/Cinco4706 - Direct link

Originally posted by tostane

Mouse pointer still not working been weeks now please fix game it works in fortnite and other games just not this one since the last patch.

Hey u/tostane, it looks like this may be an issue with an app called "Overwolf" by going into its settings and disabling "Dauntless" you should be able to resolve the issue. If you continue to have issues, you can reach out to our support team via the link in the OP.

about 1 year ago - /u/Cinco4706 - Direct link

Originally posted by bhdp_23

Week 11 challenge is broken. Problem:it says do 3 island events on emberhorn island...there are none

As stated, emberhorn island is the first level and the lowest, it has no events and it also says slay 30 animals, only 2 birds appears every 2 mins, so 15 mins hanging around for them is also rather dumb.

This should be resolved now, thanks!

about 1 year ago - /u/Cinco4706 - Direct link

Originally posted by Warhiet

I'm also experiencing this bug on PC. Still says I need to complete three island events.

My mistake, it's been corrected but will be deployed in the next patch this Thursday!

about 1 year ago - /u/Cinco4706 - Direct link

Originally posted by bhdp_23

well, now there are no challenges, all are set to 0% with no challenges in any of them.

Hey bhdp_23, that can happen on loading depending on connection. Switching instance (going to any hunt or island besides Ramsgate) should load them up, sorry for the confusion!