[2021] [Cheaters] Have you tried to contact the support team in August or July?

Please be patient - there are many reports daily and please be assured that Support will get to your report as soon as they can!

Originally posted by Evinrunn:

Originally posted by Mezris_Twitch: I sent a request about cheaters 16 days ago, but the support team didn't even read it. The cheaters ruin the game experience to other players yet.

Hi,

My report (with a video record link to my Youtube channel & a "good" description of the cheats) has been sent the 25th August 2021 and I have received an automated message the 28th. :
"Hey there,
Thank you so much for reaching out.

This is an automated message to let you know that we have not forgotten about you.
We are currently dealing with a high volume of tickets, so it may take a little longer to get back to you.
[...]The DbD Team"

The support has written me back the 30th. :
"Rey Goneza (Dead by Daylight)
Aug 30, 2021, 7:44 EDT
Hello there,

Thank you for reaching out, we appreciate it.
Sorry to hear about the experience you're having with the game.
With regards to your report I can assure you that it will be heard, as our team is doing their best to improve the game.
If ever in the future you need assistance don't hesitate to reach out.
[...]"

[EDIT]: actually a high amount of cheaters (PC as console) are met on DbD. I assume they receive many reports about it...

The last response is actually a response to your ticket. They do not share as of now the actions that are taken.