almost 4 years ago - /u/sassy_warsat - Direct link

Originally posted by TheCoderAndAvatar

Me. You’re not alone.

This has been an intermittent bug for a while, it normally rectifies quickly, but I'd love a chance to squash it permanently. Can I get a console log from one of you? Just DM me a screenshot. Ty!

almost 4 years ago - /u/sassy_warsat - Direct link

Originally posted by Honestly_Just_Vibin

I’ll try. Just a screenshot of the console tab in inspect element?

Edit: it works for me (un?)fortunately, so I can’t grab a shot anyways

Ty. We just started a make-good on this, so I don't think it'll repro for a bit.

almost 4 years ago - /u/sassy_warsat - Direct link

Originally posted by CoachCade

Sent one from my computer! :)

Ty.

almost 4 years ago - /u/HelloControl_ - Direct link

Originally posted by CoachCade

Sent one from my computer! :)

We believe a hard refresh fixes this in most cases (Ctrl/Cmd + shift + R in your browser). If that helps, please let me know!

almost 4 years ago - /u/HelloControl_ - Direct link

Originally posted by San_Joe_Z

Page not loading for anyone else? Just black screen for me.

For anyone who has this issue, it would be helpful to see a screenshot of your Network panel (preferably wide enough to read all the columns) in Chrome's DevTools:

  • F12 or Ctrl/Cmd+Shift+J to open DevTools
  • Switch to the Network tab
  • Enter "/7" in the filter box
  • Refresh

Also, if you're having the issue and willing to help debug a bit, send me a chat on reddit :)

Edit: I believe we have identified the issue. For those still experiencing it, you should be able to mitigate by clearing your browser cache.

almost 4 years ago - /u/HelloControl_ - Direct link

Originally posted by CoachCade

Hi, it didn't. I also did the Developer Tools, Network, "/7" thing and that also didn't help. :/

Oh, the Network tab thing was to get a screenshot so we can try to figure out what is wrong (not a way to fix it). It's possible clearing cookies will help... although, if it does, it'll mean some strange things for us to fix it!

almost 4 years ago - /u/sassy_warsat - Direct link

Originally posted by TheUberMoose

If you come to us asking for help, did you even have to question if we would?

We are happy to help.

almost 4 years ago - /u/HelloControl_ - Direct link

Originally posted by DiabolicallyRandom

Can't seem to sign into bungie.net with steam integration. Keep getting a cloudflare error.

Error 524 Ray ID: 5e54c8ffeccf02c8 • 2020-10-20 18:26:05 UTC A timeout occurred - bungie.net

EDIT: Seems back now, logged in.

We're experiencing some slowness right now, and are investigating - thanks for the heads up!