Hello guys, I can't put store down but can everything else. I have tried to reach mods but they didn't help so I mailed them after that I sent a bug report. 2 days passed no one answered. I have reinstalled the game tried to install the game from website as well. Then I thought reaching CEO from discord but no one literally no one is responding. I can't refund the game. I just wanted to try the game out but nobody is helping.
External link →Hey berkfoliage,
sorry you weren't able to reach us - unfortunately I can't find any support mail nor a bug report relating to this problem.
Please note that while we are pretty active in Discord, we don't actively monitor it, the official way to receive support is [email protected]. Please send your client logfiles there as noted here: https://github.com/StrangeLoopGames/EcoIssues/wiki/Getting-the-Eco-game-log-file
You can also send them to me on Discord (@d3nnis3n), maybe your mails are caught by Google's filters.
Hello u/SLG-Dennis,
I know you guys are busy. I've sent the problem from the mail and in-game bug report; maybe technical problems have been issued.
I was able to reach some of the Devs and John itself. They said that they will look at it. But of course, I would love you to have a look at it as well. I have opened a Github issue as you said. I have linked the video to it.
For instance; I have tried resetting the player log but I've sent you the log before trying it.
Link: https://github.com/StrangeLoopGames/EcoIssues/issues/25131
Reporting a bug from ingame does nothing else than creating a GitHub issue, but given there was none before this manually created one, something went wrong. We received no mail either. Sorry :( But now it's tracked! :)
devtrackers.gg