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Title. I've attempted to link by Twitch account to my Eco account for weeks now, and all I'm finding from the devs are some shoulder-shrugging on Steam community posts that it's Twitch's problem, not theirs?

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11 months ago - /u/SLG-Dennis - Direct link

I wouldn't call that shoulder shrugging, but the inability to do anything for what is broken on Twitch. Our posts after the initial ask for waiting a bit pretty clearly specify that when our website shows connected (and we only know about a single issue that can cause that to not work, which is asian characters in the twitch username and going to be fixed soon) you will receive the drops, even when Twitch shows "Connect" on their side and you do (or rather can) not claim them manually. Which indeed is an issue at Twitch that they were even after four weeks of outreach unwilling or unable to provide any more solution than literally "Wait. It will resolve itself" or "Restart the whole campaign".

Every single person that has a successful link on our website as of our database got their drops, no matter what Twitch shows - you find them in void storage once joining a server, the swirly icon in the bottom right corner, to the left of the minimap.

The good news is that they claimed that this is a known issue for first-time drop campaigns and shouldn't appear on future ones. That I'm not very happy with that is probably obvious.