The arms pack is up in the Crown Store, but there is no corresponding Shoulder style page listed in Urgarlag's store at the Undaunted Enclave. Judging by the Crown Store March showcase article, this is not intended. Is it fair to assume this means the Mask style page is not dropping from Bal Sunnar, and that the Shoulder style page is not dropping from the 1-key coffers?
The new Roksa the Warped Arms Pack will be available in the Crown Store on all platforms for a limited time, from 10AM EDT on March 20, 2025 to 10AM EDT on April 21, 2025. The matching mask page will have a small chance to drop from Matriarch Lladi Telvanni from Veteran Bal Sunnar. The matching shoulder page can be purchased from Urgarlag Chief-bane for 50 undaunted keys, or has a chance of dropping from Urgarlag’s Mystery Coffer for 1 key. Having the achievement “Telvanni Tormentor” increases the drop chances of both items.