Why are mask style page releases often bugged?

Regarding the reply, we made sure to tag the follow up in the original thread to our Dev Tracker. And the dev tracker pings a bunch of services that players use. We will have a formal note next week on Monday's incremental patch notes (I already wrote it out) as a known issue and will have a follow up post next week when we have the hotfix ready to go. We didn't want to put a note out without having the fix timing concrete. As for the drops not working, the team is reviewing what happened here to better address the process in the future. We do not aim to have items not populate properly, but when we found the issue (thanks again to players flagging) we found the issue and have the team working on a solution that best works within the schedule and as best as possible, avoids inconveniencing players. Again, we know this is frustrating and we do not intend to have anyone waste their time, which is why we will also be extending the time for the drops. The team is going over the issues here and addressing for the future.