Original Post — Direct link
Hey so I bought the Tidali plush alongside my 10th Anniversary Amsterdam ticket but they didn’t arrive in Amsterdam in time for the event. I was told while at the event that I’d get an email to confirm my address and they’d ship it to me however so far I’ve yet to receive anything and I’m getting kinda worried. Anyone else in the same boat?
7 months ago - ZOS_Kevin - Direct link
Hi all, we have an update for players who ordered the Alfiq plushie at the ESO 10-Year Anniversary Celebration Event. There were some delays in shipping from the manufacturer, and we expect the plushies to arrive in the US soon. We will be reaching out via email soon to collect your shipping info. Rest assured, if you ordered one of these plushies you will get it!
5 months ago - ZOS_Kevin - Direct link
Hi all! We have an update on this. We expect the plushies to arrive at our fulfilment center in the United States within the next couple weeks and are on track to begin shipping out orders later this month (July). As mentioned in our last email about this item, we will be covering costs to ship it to you. As an additional thanks for your patience and to make up for the wait, we would also like to give you the Clan Mother Tadali in-game Houseguest. We will follow up in a separate email later this month with more details. We will follow up with tracking information as soon as we have it. Thank you for your continued patience and understanding while we worked through these unforeseen delays.