Original Post — Direct link
Got booted then put into q when trying to login again then a server 108 error.
about 2 months ago - ZOS_Kevin - Direct link
Hey All, please let us know what platform you are on. We are looking into what platforms might be impacted.
about 2 months ago - ZOS_Kevin - Direct link
Dolphinsgal;c-7424956

ZOS_Kevin;c-7424855

Hey All, please let us know what platform you are on. We are looking into what platforms might be impacted.



We have if you read all out posts...Xbox NA/EU, PC NA/EU and PS NA/EU have all been mentioned as being down



Asking for players to note what is down so we can have a grasp at how widespread the issue is while our internal teams are investigating. We are trying to provide as much information as possible to assist internal teams.

Thank you all for submitting feedback here. We'll update once we have more information from investigating.
about 2 months ago - ZOS_Kevin - Direct link
Update: Hi All. It seems there was a widespread network issue that caused the initial issue. That seems to be recovering now. If players are able to get into their various megaservers and stay connected, please let us know. That will help to establish if certain areas are still being impacted. Please give this some time as the megaservers are still recovering.

While we have various megaservers recovering, we will need to reboot PC NA to fully get this megaserver back online. We are prepping for this reboot to happen shortly.

We are also investigating a separate issue with Xbox NA that we are troubling shooting. This megaserver may need to be rebooted as well, but we will touchbase there once we have fully investigated.

Thank you all for your continued patience and submitting your feedback.

Follow-up- Update: We will not need to reboot Xbox NA. Our internal teams identified the issue there and resolved it.
about 2 months ago - ZOS_Kevin - Direct link
Xbox NA Players: Just a quick follow up from our previous post. We will not need to reboot Xbox NA. Our internal teams identified the issue there and resolved it. The megaserver should be recovering now. Please let us know if you continue to have issues logging in. We'll pass that feedback to our internal teams.
about 2 months ago - ZOS_Kevin - Direct link
Oakenaxe;c-7425502

Any comment on how long this maintenance is likely to take?



Good question! We are estimating approx. two hours for maintaince. But the teams are working hard to get PC NA up as fast as possible. We'll update when everything should be ready for players to get back in.
about 2 months ago - ZOS_Kevin - Direct link
Update: Hi All, PC NA reboot is complete and open to players. If you are running into issues, please let us know.

Thank you again for assisting with feedback and being patient as we worked on the reboot.
about 2 months ago - ZOS_Kevin - Direct link
One last update here. We see your feedback regarding loss of time for the event and will pass this along to the dev team for compensation consideration. We'll follow up sometime tomorrow after the team is back online for the work day. It's pretty late and most of the team is gone except for a few who helped to get the PC NA server back online. Thanks, all.