Original Post — Direct link
Anyone else just keep getting stuck at requesting character load screen? Been like it for hours. Despite several restarts: Edited to correct title.
24 days ago - ZOS_Kevin - Direct link
Hi all. We escalated this to the team when the thread was first reported. Investigations have started but will resume in the morning. Once we have a better idea of what is happening, we’ll update. Thanks to everyone who has provided information as well. That will help as we investigate and look at accounts. BuffNukem;c-8085745
@ZOS_Kevin - Any update on this? Each day that goes by means each account is losing out on 6 event tickets (3 from the cake & 3 from the value of the daily Jubilee Confetti Pack that I'll have to purchase to replace the one I would have gotten for free). The sooner you can fix this the better, thanks!
24 days ago - ZOS_Kevin - Direct link
Just providing an update here. We are still investigating. As others have mentioned, uninstalling and reinstalling seems to resolve the issue in the short-term. But we have several team members who have been investigating all day, and are still doing so. We'll update as we gather more information. Thanks for your continued patience as we continue investigations.