Original Post — Direct link
Folks I may have missed something I should have read but I have not been around for quite some time. I turned on my Xbox a short while ago and it patched up and everything like it should have but I now have a subscription to ESO Plus that I did not order or pay for. If this is something that Xbox was supposed to get then I missed the announcement and need clarification. If it is not something I am supposed to have then I need ZOS to remove it from my account. My gamer tag is CJMC1973. I have checked and none of my cards have a charge for this on them and it my account it shows that I don't have ESO Plus.
about 2 months ago - ZOS_Kevin - Direct link
Hi All, just wanted to confirm that we are aware of this issue impacting Xbox players and actively investigating. We'll follow up if we have any follow up steps or follow up questions. Thanks all for reporting this.
about 2 months ago - ZOS_Kevin - Direct link
Hi all, we believe this issue has been resolved. If you now log out and log back in, you should no longer have ESO+ access if you have not subscribed to it. If you still see ESO+ after you log in, please let us know.