Original Post — Direct link

Hi,

I have problems logging into the authentication server. When I start the game (via Steam VR) an error message is displayed that says something like: "The game could not connect to the authentication server. check your internet connection and try again in a few minutes" (I have the german version of the game). When I confirm the message another message is displayed: "You have been logged out of the game because your account is currently unavailable. Please try again soon". I have been getting this message for days now. I have already restarted my router - without success.

The netlog says: Webserver request failed: code 419, details... Plaintext error response: {"errorCode":263,"status":419,"message":"Token too old"}

Can you help?

External link →
almost 3 years ago - /u/frontier_support - Direct link

Hey CMDR,

I'm sorry to hear you have had these issues, if this is still occurring please do open a ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

Our team can then look into this with you. :)

-Ace






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